AVANI R NAIR
FRONT OFFICE EXECUTIVE
Muvattupuzha
Summary
Dynamic Front Office Executive recognized for enhancing front desk efficiency and delivering exceptional customer service. Skilled in clear communication and problem-solving, who thrive in fast-paced environments, skilled in multitasking and problem-solving with positive attitude.
Overview
1
1
year of professional experience
4
4
Languages
Work History
Front Office Executive
Tomatotree Digital
08.2024 - 01.2025
- Delivered excellent customer service by managing guest interactions, phone calls and front desk operations with professionalism.
- Handled high pressure situations and resolved queries efficiently, showcasing strong communication and problem solving skills.
- Demonstrated patience and team spirit while coordinating with colleagues and assisting a diverse range of clients.
- Recognized for improving front desk efficiency and maintaining a calm, well presented demeanor aligned with hospitality standards.
Master of Ceremonies
Freelance
03.2024 - 07.2024
- Hosted a variety of live events including weddings, corporate functions, and school programs, maintaining audience engaged and program flow.
- Maintained a well groomed, presentable appearance and approachable attitude aligned with customer service and hospitality industry standards.
- Demonstrated strong verbal communication, stage confidence and the ability to address large, diverse crowds with professionalism and poise.
- Applied emotional intelligence to read audience moods, adjust tone and delivery accordingly, and create a comfortable, engaging atmosphere for diverse guests.
Education
Bachelor of Commerce - Office Management And Secretarial Practice
Nirmala College
Muvattupuzha, India 04.2001 -
Skills
- Build strong connections through clear and respectful communication
- Approaches challenges calmly and finds practical, timely solutions
- Thrives in changing environments and adjusts smoothly to new routines
- Leads by example and supports team success through collaboration
Timeline
Front Office Executive
Tomatotree Digital
08.2024 - 01.2025
Master of Ceremonies
Freelance
03.2024 - 07.2024
Bachelor of Commerce - Office Management And Secretarial Practice
Nirmala College
04.2001 -
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