Avanish Kumar Shukla
Senior Software Engineer
Prayagraj
Summary
Results-driven AI/ML Engineer with over three years of experience transforming complex CRM data and leveraging Azure AI to drive significant business outcomes. Expertise in converting unstructured data into actionable insights, developing predictive features for lead-scoring models, and creating automated pipelines for data ingestion, anomaly detection, and feature generation. Proficient in architecting Retrieval-Augmented Generation solutions utilizing Azure Cognitive Search and OpenAI, with a strong ability to collaborate effectively across AI, DevOps, and analytics teams. Committed to delivering robust, low-latency systems that empower sales teams to achieve goals efficiently.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Software Engineer
Wipro
05.2025 - Current
- Contributed to open-source AI projects as a way to stay current with industry advancements and give back to the community.
- Developed ML algorithms to analyze huge volumes of historical data to make predictions.
- Worked closely with product teams to define requirements for integrating AI technology into product offerings, resulting in more competitive products on the market.
- Conducted thorough testing of AI models, ensuring reliability and performance under various conditions.
- Trained and fine-tuned machine learning models using large datasets, achieving high levels of accuracy in predictions.
Analyst II Software Engineer
DXC Technology
06.2022 - 05.2025
- Developed customized reports for improved sales forecasting and accurate performance tracking.
- Actively contributed to company growth by leveraging insights from customer data within the CRM system for strategic decisionmaking.
- Boosted CRM adoption by streamlining processes and providing comprehensive training to team members.
- Built partnerships with diverse internal teams and sales, finance, and operations departments to streamline processes.
- Built a proof-of-concept for a retrieval-augmented generation (RAG) pipeline to integrate customer interaction logs with CRM insights.
Education
Bachelor of Engineering - Computer Science and Engineering
Chandigarh University
Mohali, Punjab05-2022
Skills
Programming: Python, SQL
Certification
Pursuing Azure AI Engineer (AI-102)
Timeline
Senior Software Engineer
Wipro
05.2025 - Current
Analyst II Software Engineer
DXC Technology
06.2022 - 05.2025
Bachelor of Engineering - Computer Science and Engineering
Chandigarh University