Avery Harcourt
Indianapolis
Summary
Results-driven Sales Support Representative skilled in customer relationship management and merchandising strategies. Enhances product visibility and drives sales through effective communication and collaboration. Committed to customer satisfaction, consistently delivering exceptional service.
Overview
8
8
years of professional experience
Work History
Sales Support Representative
REPUBLIC NATIONAL DISTRIBUTING COMPANY
Indianapolis
09.2025 - 05.2026
- Built and nurtured strong customer relationships through regular communication and personalized service
- Worked with customers to understand areas where support is needed and then provide this help (i.e. will calls, POS delivery, etc.)
- Supported customers in stocking shelves, resetting coolers, and creating product displays to enhance product visibility
- Identified merchandising opportunities through account surveys and recommended promotional activities to enhance store representation
- Checked account's on hand inventory and submits replenishment orders to fill gaps
Prepare and maintain displays - Placed prices and descriptive signs on product
- Accurately sorted, labeled, and stored goods
- Reported competitive activity and pricing as it occurs to immediate supervisor
- Covered open sales territories during staff absences and vacations
Bartender and Server
GolfUp31
Kokomo
05.2025 - 08.2025
- Crafted cocktails and managed full bar operations, ensuring smooth service during peak hours
- Handled high-volume orders while ensuring accuracy and speed
- Delivered attentive food and beverage service, enhancing guest satisfaction in high-energy golf entertainment venue
- Provided exceptional service to large groups and private events, contributing to memorable guest experiences
- Maintained a clean, organized bar and dining area in a fast-paced setting
- Fostered a fun, welcoming environment that enhanced the guest experience
Bartender and Server
Kilroy's on Kirkwood
Bloomington
01.2024 - 05.2025
- Managed high-volume bar operations to ensure efficient service delivery
- Executed bottle service strategies that boosted sales and enhanced customer satisfaction
- Crafted innovative cocktails that elevated guest experience
- Managed large tabs while prioritizing guest needs through effective multitasking
- Collaborated with team members to maintain a smooth workflow and provide excellent guest service
- Maintained a positive attitude and upheld high standards of guest satisfaction
Bartender and Server
Broadmoor Country Club
Indianapolis
06.2018 - 08.2024
- Delivered high-end service by taking food and beverage orders promptly and accurately, enhancing guest satisfaction
- Exhibited professionalism and efficiency in delivering exceptional guest experiences, fostering repeat business
- Utilized strong communication skills to interact with guests and colleagues effectively
- Adapted quickly to changing situations and prioritized tasks to meet guest needs
- Coordinated event planning and execution, ensuring smooth operations and high guest satisfaction
- Collaborated with team members to maintain a positive work environment
Associate
Crew Carwash
Plainfield
09.2018 - 08.2021
- Delivered exceptional customer service, enhancing customer satisfaction
- Promoted memberships, increasing customer engagement and loyalty
- Developed strategies that enhanced efficiency and improved customer experience
- Implemented digital marketing techniques to attract new customers and drive sales
- Collaborated with team members to create a fast, safe, and high-quality experience
- Operated and maintained equipment to ensure smooth operations
Education
Advertising -
Indiana University Bloomington
Bloomington, IN05-2025
Skills
- Sales support techniques
- Customer service and support
- Sales tactics
- Account management
- Performance reporting
- Inventory management
- Team collaboration
- Brand advocacy
- Adaptability and flexibility
- Communication skills
- Interpersonal skills
Timeline
Sales Support Representative
REPUBLIC NATIONAL DISTRIBUTING COMPANY
09.2025 - 05.2026
Bartender and Server
GolfUp31
05.2025 - 08.2025
Bartender and Server
Kilroy's on Kirkwood
01.2024 - 05.2025
Associate
Crew Carwash
09.2018 - 08.2021
Bartender and Server
Broadmoor Country Club
06.2018 - 08.2024
Advertising -
Indiana University Bloomington