Hi, I’m
Aves Arif Jamadar
SAP Consultant
Mumbai
Summary
Dynamic and results-oriented professional seeking to leverage theoretical knowledge in a high-tech environment as an SAP Consultant. Committed to applying creative thinking and exceptional skills to drive organizational success and innovation. Eager to contribute to a forward-thinking team that values collaboration and continuous improvement, ensuring the delivery of optimal solutions for business challenges. Passionate about utilizing expertise to enhance operational efficiency and support strategic goals.
Overview
12
years of professional experience
5
Languages
Work History
Concentrix Technologies India Private Limited
SAP Consultant
11.2024 - Current
Job overview
- Implementation & Configuration
- Configure SAP modules such as FI (Financial Accounting), CO (Controlling), RTR (Record-to-Report).
- Customize workflows to align with client business processes.
- Support & Maintenance
- Handle support tickets and resolve system issues promptly.
- Perform month-end and year-end closing activities in SAP FI/CO.
- System Enhancements
- Identify opportunities for process improvements.
- Drive system upgrades and enhancements to meet evolving business needs.
- Collaboration
- Work with global project teams and stakeholders.
- Provide training and guidance to end-users.
- Compliance & Reporting
- Ensure compliance with financial regulations.
- Generate accurate financial and operational reports.
Sonata Software
Technical Consultant
03.2021 - 10.2024
Job overview
- Provided guidance and assistance in migrating messaging services within hybrid environments.Troubleshooting and resolving issues related to mailbox migrations and synchronization.
- Provided Support on SAP Applications and also assisted with the queries related to System issues.
- Stay updated with SAP certifications , new releases and industry best practices
- Utilized customers feedback to drive improvement and innovation
- Conduct regular training sessions elevating team technical skiils
- Developed comprehensive documentation, streamlining support processes
- Research required information using available resources and assisting the customers.
- Implemented proactive monitoring decresing system downtime by 50%
- Acheived a 95% frist contact resolution rate , enhancing customer loyalty
Wipro Limited
Technical Consultant
02.2017 - 08.2020
Job overview
- Support for Microsoft 365 clients by conducting remote troubleshooting
- Provide Application support on SAP Application to the clients and end users
- Training the clients on the SAP Application until they get used to the Application
- Addressing user tickets regarding Installation and Activation of the Application on client machines
- Responding within agreed time limits to call-outs.
- Cultivated long term client relationships ensuring repeat business
Imatic Technologies Limited
Application Engineer
04.2016 - 11.2016
Job overview
- Technical support for the SAP Application with immediate solutions.
- Taking ownership of technical issues and working on Software Development group to resolve more advanced issues when necessary. Explain user problem to other support staff and section heads accurately and understandably.
- Worked on the software Development of the payroll applications as well as the Insurance softwares.
- Also assisted in service delivery operations for Smart pay System.
- Installation of Software's, Applications and Biometric Devices at the Client Site.
- Taking Responsibilities of Training to the Clients and providing Demos of the Application.
- Rapidly establishing a good working relationship with customers and other professionals.
- Maintain relationship with key customers & Improve customer's satisfaction.
- Involved with website development, HTML , Dot net, C #, C++ and SQL.
Econ InfoTech
Customer Service Associate
04.2014 - 03.2016
Job overview
- Deliver service and support to end-users ,diagnosing and resolving technical issues and offering alternative solutions.
- Asking targerted questions to diagnose problems.
- Guide users with simple step-by-step instructions
- Undergo SAP modules training ( FI, CO, MM, SD, HCM, ABAP etc)
- Supports Senior consultants in configuring SAP modules.
- Help customize workflows to Align with business processes.
- Assist in resolving minor system issues and escalate the complex problems
- Prepare and maintain records of configurations, incidents and resolutions
- Document workflows and users manuals for end users
Education
YCMOU
Bachelors in computer application (BCA) from Computer Applications Development
G R Patil College of Arts, Science and Commerce
HSC
Modern English High School
SSC
Skills
SAP
undefinedAccomplishments
- Awarded Certificate of Appreciation for the efforts and contribution by going deeper & demonstrating the "Encourage Initiative" for the financial year 2022-2023 at Sonata Software Pvt Ltd
- Awarded certificate of Annual Excellence Award for the winning Team of the financial year 2021-2022, Microsoft CSS CAPS Support Team at Sonata Software Pvt Ltd
- Awarded Certificate of Appreciation for the outstanding performance and Contribution for the financial year 2018-2019 at Wipro Ltd
Affiliations
- Microsoft Certified Azure Security Engineer Associate
- Microsoft Certified Azure Solutions Architect Expert
- Microsoft Certified Azure Administrator Associate
- Microsoft Certified Messaging Administrator Associate
- Certified CompTIA security +
- Certified ITIL V4 in IT service Management
- Certified on SAP (ABAP) from Beyond Logics
- Certified Privileged Access Management with CyberArk from Udemy
- Certified Google Cloud certification : All in one bundle from Udemy
- Certified Generative AI Foundation course from upGrad
- Completed LIVE workshop on Generative AI Tools from Skill Nation
- Completed LIVE workshop on Stock Market using AI from Skill Nation
- Completed AI & ML workshop from Scalar
- Completed Real Agentic AI Apps on Azure step-by-step workshop from Scholarhat
- Certified on MCSE (CLOUD ) from RST Forum
- Diploma in Dot Net from NIIT
- Diploma in MS office 2000 + Internet from JS composys the Education Institute of Information Technology
Declaration
I hereby declare that the information furnished above is true & correct of my knowledge & belief. Aves Arif Jamadar
Websites, Portfolios, Profiles
www.linkedin.com/in/aves-arif-96922a69
Timeline
SAP Consultant
Concentrix Technologies India Private Limited
11.2024 - Current
Technical Consultant
Sonata Software
03.2021 - 10.2024
Technical Consultant
Wipro Limited
02.2017 - 08.2020
Application Engineer
Imatic Technologies Limited
04.2016 - 11.2016
Customer Service Associate
Econ InfoTech
04.2014 - 03.2016
G R Patil College of Arts, Science and Commerce
HSC
Modern English High School
SSC
YCMOU
Bachelors in computer application (BCA) from Computer Applications Development