Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Affiliations
Avesh
Timeline
Generic
Avesh Qureshi

Avesh Qureshi

Kota

Summary

Dynamic hospitality professional with extensive experience at Moti Mahal, excelling in customer service and team collaboration. Proven ability to enhance guest satisfaction through effective problem-solving and staff training. Skilled in POS systems and inventory management, ensuring seamless operations and a welcoming environment for all patrons.

Customer-focused professional offering strong background in hospitality. Stays on top of fast-paced work by diligently completing assignments and looks for opportunities to help others. Keeps strict compliance with health and safety requirements.

Service-oriented Hospitality Worker known for high productivity and efficient task completion. Specialize in customer service, conflict resolution, and time management. Excel in communication, adaptability, and teamwork to enhance guest experiences and support operational goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Hospitality Worker

Moti Mahal
Kota
05.2020 - Current
  • Provided exceptional customer service in fast-paced dining environment.
  • Maintained cleanliness and organization of dining and kitchen areas.
  • Assisted in food preparation and plating for menu items.
  • Supported inventory management by restocking supplies as needed.
  • Collaborated with team members to ensure efficient service flow.
  • Handled customer inquiries and resolved issues promptly and effectively.
  • Trained new staff on service standards and operational procedures.
  • Served food and drinks to customers in a timely manner.
  • Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
  • Provided customer service to ensure satisfaction throughout their dining experience.
  • Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
  • Welcomed customers to property and offered immediate assistance with needs.
  • Assisted guests by promptly responding to questions, requests and concerns.
  • Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
  • Restocked supplies of condiments, beverages and other items as needed.
  • Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
  • Took orders accurately and communicated them to the kitchen staff promptly.
  • Assisted in training new hospitality workers on proper procedures for providing quality customer service.
  • Answered questions regarding menu items, special offers and other restaurant information.
  • Ensured compliance with health codes related to food preparation, storage, handling and sanitation standards.
  • Supported team operations by keeping supplies well-stocked and stations ready for guest service.
  • Greeted customers and provided them with menus.
  • Prepared entrees, side dishes, and desserts for guests during busy periods.
  • Maintained knowledge of daily specials and promotions offered by the restaurant.

Manager

G.m and sons
Kota
01.2018 - 03.2020
  • Led team meetings to align project goals and timelines.
  • Managed staff schedules to optimize workflow and coverage.
  • Developed training programs for new employees to enhance skills.

Front Desk Receptionist

Hotel chandiram
Kota
07.2018 - 01.2020
  • Greeted guests warmly upon arrival at the hotel's front desk.
  • Managed room reservations and check-in/check-out procedures efficiently.
  • Provided information about hotel amenities and local attractions to guests.

Education

Some College (No Degree) - Skills And English Speaking Hospitality

Modi College
Kota

Skills

  • Customer service
  • POS systems
  • Food service
  • Cash handling
  • Order management
  • Menu knowledge
  • Customer relationship management
  • Inventory control
  • Inventory management
  • Staff training
  • Customer check-in
  • Reservation management
  • Guest relations
  • Payment processing
  • Front desk operations
  • Hospitality management
  • Service standards training
  • Team collaboration
  • Time management
  • Problem solving
  • Effective communication
  • Conflict resolution
  • Attention to detail
  • Multilingual support
  • File management
  • Confidentiality handling
  • Mail distribution
  • Mail sorting
  • Front office management
  • Analytical mastery
  • Hospitality services
  • Language proficiency
  • Translation techniques
  • Text editing
  • Cultural awareness
  • Terminology research
  • Organizational skills
  • Leadership
  • Restaurant operations
  • Adaptability
  • Food preparation
  • Cleaning and sanitizing
  • Event preparation
  • Housekeeping
  • Food safety
  • Tourism knowledge
  • Event planning
  • Cross-cultural sensitivity
  • First aid training
  • Production leadership
  • Hospitality operations
  • Training and development
  • Scheduling staff
  • Communication skills
  • Verbal and written communication
  • Loyalty promotion
  • Check-in coordination
  • Basic accounting
  • Complaint handling
  • Reservation processing
  • Food and beverage area setup
  • Guest orientation
  • Guest accommodations
  • Cash handling experience
  • Room charging
  • Room availability

Languages

English
First Language
Arabic
Beginner (A1)
A1
Hindi
Proficient (C2)
C2
Urdu
Proficient (C2)
C2
Indian languages
Beginner
A1

Certification

Qualifications certificates and driving licence

Accomplishments

I got appreciations in speaking English and good communication skills with good behaviour

Affiliations

I love traveling

Hiking

Exploring

Learning

Cooking

Avesh

Will give my best

Timeline

Hospitality Worker

Moti Mahal
05.2020 - Current

Front Desk Receptionist

Hotel chandiram
07.2018 - 01.2020

Manager

G.m and sons
01.2018 - 03.2020

Some College (No Degree) - Skills And English Speaking Hospitality

Modi College
Avesh Qureshi