Dynamic Guest Relations Executive with a proven track record at SEVENHILL HOSPITAL, excelling in patient admissions and flow optimization. Adept at enhancing customer satisfaction through effective communication and relationship building, while ensuring compliance with healthcare standards. Recognized for implementing strategies that significantly reduced wait times and improved overall patient experience.
Managed all aspects of patient admissions, including paperwork and bed allocation.
Ensured compliance with hospital policies, clinical protocols, and infection control guidelines.