Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Avianna Zullo

Mooresville

Summary

Dynamic food service professional with experience at Bru Burger and McDonald's, recognized for enhancing customer satisfaction through efficient order accuracy and exceptional guest relations. Proven ability to train teams in food safety and cleanliness standards, fostering a collaborative environment that boosts performance and ensures high-quality service.

Overview

3
3
years of professional experience

Work History

Expo Runner

Bru Burger
02.2025 - Current
  • Enhanced customer satisfaction by promptly delivering food and beverages to expo station.
  • Collaborated with servers to ensure timely delivery of orders, reducing wait times for customers.
  • Supported kitchen staff in maintaining cleanliness and organization throughout service hours.
  • Streamlined plating processes by organizing ingredients and utensils ahead of time for optimal efficiency during service hours.
  • Adhered to strict hygiene standards, minimizing potential contamination risks for guests.
  • Ensured order accuracy for guest satisfaction, double-checking plates before delivery.
  • Served food at proper temperature to meet safety standards.
  • Assisted chefs with plating dishes, ensuring a visually appealing presentation for guests.
  • Maintained a clean and organized expo station, improving efficiency in the kitchen.
  • Provided support to multiple stations within the kitchen when needed, demonstrating flexibility and teamwork among colleagues.

Crew Trainer

McDonald's
06.2022 - 03.2025
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Collaborated with management to identify areas of improvement and develop comprehensive training programs.
  • Evaluated crew members'' progress and provided constructive feedback for continuous development.
  • Mentored junior employees to improve performance, food safety, and customer service.

Education

High School Diploma -

Monrovia High School
Monrovia, IN
05-2025

High School Diploma -

Area 31 At Ben Davis High School
Indianapolis, IN
05-2025

Skills

  • Quick learner
  • Strong organization
  • Cleanliness standards
  • Food presentation
  • Guest relations
  • Order accuracy
  • Active listening
  • Critical thinking

Interests

I am interested in a career in Healthcare, such as pharmacy, I am also getting my certifications to become a CNA

  • Reading
  • Personal Development and Self-Improvement
  • Fashion and Style
  • I enjoy helping others and giving back to the community
  • Watching Movies and TV Shows

Timeline

Expo Runner

Bru Burger
02.2025 - Current

Crew Trainer

McDonald's
06.2022 - 03.2025

High School Diploma -

Monrovia High School

High School Diploma -

Area 31 At Ben Davis High School

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Avianna Zullo