Experienced Business Analyst with over 4 years of hands-on experience in Policy Administration System (PAS) and Product Development and Implementation within the Information Technology and Services industry. Demonstrated expertise in managing multiple Lines of Business (LOBs), spanning both Personal and Commercial Lines. Proficient in Insurity Bridge Configuration, Agile tools and methodologies like Jira, Miro, Rally Board, SQL,Sharepoint, and the MS Office Suite. Recognized for adeptly handling Business and Systems requirements, overseeing comprehensive User Acceptance Testing (UAT), and conducting impactful End-user training sessions.
New Product Implementation from TIGERS to Insurity Bridge
Client- Great American Insurance Group (GAIG)
Worked as a P&C Business Analyst on Bridge Connect Environment on Cargo Standard and Freight Forwarder Products for Great American Insurance Group. Delivered Requirement Documents like BRD/FRD, Data Dictionary, Wireframes, Use Cases etc. to the Development Team and co-ordinate with them for any development related queries as per the sprints. Conducted AS-IS and TO-BE Analysis, Gap Analysis and suggested business Solutions by designing a Change Strategy, also use techniques such as SMART rule for determining the Future State. I played a pivotal role in the Verification and Validation of requirements to guarantee the delivery of business value. This involved conducting various Reviews and Workshops with clients, particularly for new product development and implementation initiatives. Through these engagements, I ensured that the proposed solutions met the clients' needs and aligned with industry standards and best practices.
Tools: Insurity Bridge, Rally, TIGERS, Sharepoint, MIRO, CUBE.
Oceanwide Bridge Implementation & Support
Client- Orchid Insurance currently acquired by Brown & Brown,Inc
Provided end-to-end solution to the entire Policy Lifecycle being a part of the Personal Lines Configuration for Orchid Insurance Company by leveraging Oceanwide Insurance software as a front end product.
Tools: Insurity Bridge PAS, Jira, Word Ribbon, SharePoint, MS Office Suite