Avijit Das
IT Consulting And Solutions
Paschim Medinipur,WB
Summary
Dedicated System Engineer adept at cultivating long-term partnerships with vendors and clients. Expertise includes installing, configuring and monitoring complex systems and infrastructures. Offering successful career history comprising more than 5 years with cross-functional leadership in implementation, validation and deployment of large complex systems. Exceptional knowledge of SAP Basis Administration & Support. Well-versed in large-scale deployments, migrations and data storage solutions. Reliable employee seeking analyst position. Offering excellent communication and good judgment. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Senior System Engineer
Tata Consultancy Services Limited
Kolkata, WEST BENGAL
02.2017 - Current
- Provided technical support for business applications (Both SAP & Java Based) by monitoring 24/7 in production with regular health check ups, incident management, request management, change management, problem management, audits and continuous status reporting.
- Performed SAP User maintenance, System upgrades, system copy, license update, certificate renewal, report updates, job scheduling, monitoring , user master copy etc on regular basis.
- Provided day-to-day support to system users, educating employees on troubleshooting and problem-solving protocols.
- Suggested and implemented new SAP Kernel systems, continuously checking for accuracy and functionality during changes.
- Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users.
- Installed hardware, completed SAP software updates and assessed security patches for optimised computer use.
- Provided preventive maintenance for SAP servers, storage equipments and software.
- Provided outstanding help desk service and support to customers.
- Reviewed and analysed security logs to determine and alleviate network threats.
- Communicated status updates to affected parties when issues arose.
- Made decision in real time to recover failure scenarios.
- Guided talent that provides technical support and training while working in partnership with business team.
- Good in Team Management and fit for any work environment.
Education
10th & 12th - Science Education
Jalchak Nataswari Netaji Vidyayatan
Pingla, Paschim Medinipur 03.2009 - 03.2012
B.Tech - Mechanical Engineering
Netaji Subhas Engineering College
Garia, Kolkata 07.2012 - 06.2016
Skills
SAP NetWeaver Administration & SAP Basis
SAP MaxDB Studio
SAP HANA
Unix, Linux & Oracle
PL-SQLTechnical Analysis
User support
JBoss
Basic JAVA
Service Now
SAP Logon, Putty, WinSCP, Remote Desktop Connection,
Accomplishments
- Documented and resolved issues with positive customer feedback.
Certification
Internal Certifications
Internal Certifications & Service Accomplishment.
Internal certifications on different emerging technologies and service accomplishment.
Timeline
Senior System Engineer
Tata Consultancy Services Limited
02.2017 - Current
B.Tech - Mechanical Engineering
Netaji Subhas Engineering College
07.2012 - 06.2016
10th & 12th - Science Education
Jalchak Nataswari Netaji Vidyayatan
03.2009 - 03.2012