Avijit Mohanta
Balurghat, West Bengal
Summary
Knowledgeable Bar Manager trained in bar operations and offering diligent leadership, planning and organizational skills. Dedicated to maximizing profits with dynamic cost controls and promotional strategies. Skilled team builder and trainer with solid customer service background. Seeking opportunity to expand skills while facilitating company growth.
Overview
12
12
years of professional experience
Work History
Assistant Bar Manager
Double Tree By Hilton, Baani Squire
Gurugaon
11.2022 - Current
- Managed two bar with 60+ 52 covers ( Vibe + Pose) in the hotel.
- Maintain the CRM (Customer relationship management) report.
- Lead team towards achieving exceptional guest service and employee satisfaction.
- Worked closely with the head of the department to develop and recommend the budget, marketing plan, and objectives.
- Took initiative to develop and execute new promotions, events, etc.
- Developed and implemented control for expense management within approved budget.
- Ensure the outlet food and beverage costs are always under control.
- Took extra initiative and actively seek to improve skills and achieve goals.
- Make sure that my team enforces high standers of hygiene and sanitation within outlet.
- Conducted monthly staff meetings to include ongoing training and other training sessions.
- Ensured discussions with culinary to develop new food menus responsive to the local market.
- Ensured a proactive approach to coaching and counseling of my staff.
- Explained goals and expectations required of trainees.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Developed and implemented bartender training programs, policies and procedures.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Increased revenue by promoting additional products and assisting with beverage menu.
- Resolved customer complaints promptly while maintaining high levels of customer satisfaction.
Food & Beverage Executive,
Double Tree By Hilton, Baani Squire
Gurugaon
09.2021 - 10.2022
- Managed an 80-cover coffee shop and a 52-cover bar in the hotel.
- Representative for Medallia, closer for restaurant and bar.
- Coached team members on techniques for improving efficiency in their daily tasks.
- Reviewed inventory levels regularly to maintain accurate stock records at all times.
- Provided training sessions on safe beverage handling practices and usage instructions.
- Ensured compliance with applicable regulations related to food safety and labeling requirements.
- Generated reports that tracked budget performance against sales targets.
- Directed staff in developing recipes that met quality standards while minimizing costs.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Explained goals and expectations required of trainees.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Trained new employees to perform duties.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Food & Beverage Executive
Blupetal A Business Hotel
Bangalore
01.2021 - 09.2021
- Worked in a 120-cover restaurant called Buff Buffet Buff.
- Managed staff roster, training, etc.
- Generated reports that tracked budget performance against sales targets.
- Monitored inventory levels and adjusted orders accordingly.
- Developed and implemented strategies for increasing beverage sales across all outlets.
- Oversaw food preparation, production and presentation according to quality standards.
- Delegated work to staff, setting priorities and goals.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Food & Beverage Executive
Marriott International
Jaipur
03.2019 - 07.2020
- Managed 200 covers all-day dining at OKRA restaurant.
- Managed 76 covers Indian specialty restaurant called "Saffron".
- Provided training sessions on safe beverage handling practices and usage instructions.
- Monitored inventory levels and adjusted orders accordingly.
- Reviewed inventory levels regularly to maintain accurate stock records at all times.
- Daily briefing with team discussing daily event, daily task, guest feedback, complain etc.
Guest Service Associate
Marriott International
Jaipur
12.2016 - 02.2019
- Worked in All day dinning restaurant(200 covers) "OKRA".
- I got an opportunity to learn about the opening of restaurant and operations.
- Worked in all day dinning as section holder.
- Handling restaurant dispense bar.
- Responsible for the guest satisfaction.
BAR TENDER
MOVENPIC HOTEL & SPA
Bangalore
03.2016 - 12.2016
- Handling 56 covers, Bar in the hotel.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Attended regular training sessions to stay updated on new products or trends.
- Provided drink suggestions to customers based on their preferences.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Trained new bartenders on drink preparation and upselling techniques.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Managed accurate bar tabs and processed cash and credit card transactions.
Guest Service Associate
Courtyard By Marriott
Ahmedabad
12.2014 - 03.2016
- Worked with 120 cover restaurant all day dinning (MOMO CAFE)
- Managed inventory(CCG, Linen etc.)
- Responsibility as a buffet guide.
- Responsible for guest interaction and satisfaction.
- Performed daily opening and closing procedures for the restaurant including cash management duties.
- Invited guests to join loyalty programs and special promotions to stay connected.
- Developed strong relationships with repeat customers through positive interactions.
Team Member
The Grand Bhagbati Hotel & Banquets
Surat
08.2013 - 12.2014
- Worked in 96 covers all-day dining restaurant.
- Responsible for guest satisfaction and interaction.
- Maintained a clean and organized work area throughout shift.
- Participated in team meetings to discuss strategies for improvement.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Monitored expiration dates on food items for freshness assurance.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Maintained positive working relationship with fellow staff and management.
Trainee
Sterling Holiday Valley View Resort
Kodaikanal
10.2012 - 04.2013
- Being a trainee, I have worked in all the major departments.
- Provided support to existing staff on various tasks and duties.
- Attended training sessions and meetings to learn new information and develop personal skills.
- Awarded with recommended Certificate from HR Team.
Education
Diploma in Hotel Management
Futuristic Institute of Hotel Management
Kolkata, West Bengal01-2013
HSE
Khadimpur High School
Balurghat, West Bengal01-2011
SSE
Khadimpur High School
Balurghat, West Bengal01-2009
Skills
- Guest Handling
- Emotional Intelligence
- Dealing with work related stress
- Motivation
- Task delegation
- People Management
- Planning
- Problem solving
- Social Media Marketing
- Inventory Management
- Cost Control
- Shift Scheduling
Accomplishments
- Trainee of the month, November 2012
- Associated of the month, April 2017
- Associated of the year, 2017
- Manager of the month, 2023
Languages
Bengali
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Timeline
Assistant Bar Manager
Double Tree By Hilton, Baani Squire
11.2022 - Current
Food & Beverage Executive,
Double Tree By Hilton, Baani Squire
09.2021 - 10.2022
Food & Beverage Executive
Blupetal A Business Hotel
01.2021 - 09.2021
Food & Beverage Executive
Marriott International
03.2019 - 07.2020
Guest Service Associate
Marriott International
12.2016 - 02.2019
BAR TENDER
MOVENPIC HOTEL & SPA
03.2016 - 12.2016
Guest Service Associate
Courtyard By Marriott
12.2014 - 03.2016
Team Member
The Grand Bhagbati Hotel & Banquets
08.2013 - 12.2014
Trainee
Sterling Holiday Valley View Resort
10.2012 - 04.2013
Diploma in Hotel Management
Futuristic Institute of Hotel Management
HSE
Khadimpur High School
SSE
Khadimpur High School
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