Overall 21+ years of experience as Techno functional in Finance and Accounts. Certified Six Sigma Green Belt.
Specializing in Operations, Transformation, and Data Analytics.
Strong Leader with people management skills.
Certified Six Sigma Green Belt with 15+ years of expertise in Accounts Receivable, including Cash Application, Credit Management, Collections, and Billing.
Strong background in leading transformation initiatives, optimizing business processes, and driving automation to improve operational efficiency.
Proven track record in managing global teams, ensuring seamless transitions, and enhancing client relationships.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Manager
Pierian Services Private
04.2022 - Current
Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Handling 200 strong work force under my supervision.
Evaluated hiring, firing, and promotions requests.
Implemented and developed operational standards, policies and procedures.
Provided strong leadership to enhance team productivity and morale.
Responsible for process excellence and improvement for P2P.
Optimized costs to contribute to productivity, cost efficient and proficiency.
Engagement Manager
Capgemini Technology Services
09.2009 - 04.2022
Led 7 transition teams in North America, successfully transitioning P2P and O2C processes.
Spearheaded FSCM tool implementation to streamline dispute management, significantly improving dispute resolution accuracy to 99.6%.
Applied GEM methodology for process transformation in the O2C domain, reducing FTE costs by 10%.
Improved the Unapplied Cash process, reducing it from $80M to $1.5M and eliminating 3 FTE costs.
Initiated automation in reporting, saving 8.5 FTEs, and introduced a query management tool to standardize processes and reduce duplicate work.
Improved payment timeliness by 20%, increasing on-time payments from 71% to 91%.
Managed a team of 120 FTEs across P2P, O2C, and R2R domains, ensuring high-quality service delivery.
Led multiple transformation and automation projects, driving cost savings and operational improvements. overall saving is 200K Euro.
Team Leader
Unisys Global Services
06.2006 - 08.2009
Transitioned the Accounts Receivable, Billing and Procurement process for Unisys North America.
Led process mapping, suggested new technology solutions, and designed training programs for team members.
Assisted in recruitment to build team of top performers.
Devised and implemented processes and procedures to streamline operations.
Helped meet changing demands by recommending improvements to business systems or procedures.
Increased Cash Application efficiency to 99.5%, contributing to streamlined billing and supply chain operations with 100% accuracy.
Process Lead
Acclaris Business Solutions Pvt Ltd
07.2003 - 06.2006
Led the transition of invoice processing activities to the US, ensuring accuracy and efficiency.
Processed the highest number of AP invoices in 2004, achieving top productivity levels within the company.
Initiated cost-saving measures, such as dual monitors for invoice processing, leading to increased efficiency.
Recognized as the "Star Employee of the Year" in 2005.
Education
MBA - Accounting And Finance
National Institute of Business Management
Chennai, India
06-2015
Skills
Order To Cash
Transformation and Transition
Automation and Process Improvement
Data Analytics
Team Leadership & Client Relationship Management
SAP
Oracle
Service Management
Accomplishments
6 Sigma Green Belt in Unapplied cash Project - Saved 4 FTE and reduced Unapplied cash from 80 Mil to 1.5 Mil USD.
Automation to reduce manual effort in creation of reports. Used UiPath to reduce 5 FTE cost.
Successfully Transitioned P2P, O2C, Billing and Procurement process from Multiple on shore places.
Run Transformation process to digital form of submission of Credit application form.
FSCM Implementation - to standardize and reduction of 4 FTE billing.
Certification
Six Sigma Green Belt
Capgemini – Bangalore | Mar 2010
Global Process Model Expert (P2P)
Capgemini University – Bangalore | Jun 2013
Global Process Model Expert (OTC)
Capgemini University – Bangalore | Jul 2014
GEM Certified
Capgemini University – Bangalore | May 2015
Connected Manager Program
Harvard University - Online Training
BEI Certified - Recruitment
Timeline
Senior Manager
Pierian Services Private
04.2022 - Current
Engagement Manager
Capgemini Technology Services
09.2009 - 04.2022
Team Leader
Unisys Global Services
06.2006 - 08.2009
Process Lead
Acclaris Business Solutions Pvt Ltd
07.2003 - 06.2006
MBA - Accounting And Finance
National Institute of Business Management
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Manager - Risk Advisory at Pierian Services Private Ltd.Manager - Risk Advisory at Pierian Services Private Ltd.