Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Certification
Accomplishments
Additional Information
Languages
Work Availability
Quote
AccountManager
Avik Chakraborty

Avik Chakraborty

Gurgaon

Summary

Tech-savvy HR & Communications Manager & Author with 7.5 years of proven track record of curating relevant web content, products for over 100 client accounts. Practiced in monitoring competitor activity, conceptualizing marketing campaigns and designing editorial content. Recognized for creating exciting promotions, contests and content to drive engagement.

Overview

8
8
years of professional experience
3
3
Certification

Work History

Product Implementation & Communications Manager

CBRE South Asia Pvt ltd.
Gurgaon, Haryana
01.2020 - Current
  • Develop and edit communication materials like newsletters, blogs, press releases and similar marketing materials in order to promote company's products and services.
  • Develop and implement HR strategies and initiatives aligned with the overall business strategies.
  • Develop and monitor overall HR strategies, policies, systems, tactics and procedures across the organization.
  • End to end responsible for managing & updating residents app, news & notices, events and managing visitor management system app
    Implement company's communication plan in order to increase brand awareness.
  • Incorporate Public Release, Digital and Traditional Marketing efforts. Work with different marketing departments to generate new ideas and innovative strategies.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs. Conducted quality inspections of finished products and made minor repairs to meet project expectations.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
    Oversee and allocate the annual communications budget and ensure its use is fully maximized.
  • Resolved issues quickly to maintain productivity goals. Inspected final products to
    assess compliance with quality standards and established tolerances.

Social Media Manager

Inboxe Consulting
Delhi, DELHI
06.2016 - 07.2020
  • Analyzed competitor pages to locate backlink and keyword opportunities. Developed marketing content such as blogs, promotional materials and advertisements for social
    media.
  • Implemented behavioral-based performance management system to define expectations, standards and key performance areas. Researched and analyzed human resources trends and best practices and drove corporate policy changes to optimize business performance.
  • Outlined omnichannel channel goals across brands and digital platforms, including store systems, web, mobile and marketing systems. Set clearly defined goals to drive major business initiatives, including increased customer retention, sales, online presence, brand awareness and website or social media traffic.
  • Improved page content, keyword relevancy, and branding to achieve search engine optimization goals. Increased customer engagement through social media.
  • Identified target market and key segments through in-depth analysis of markets and related trends. Promoted successful outcome of web development strategy by aligning consistent brand messaging and visual designs across all digital outlets

Social Media Coordinator

RIGHT TURN, KOLKATA
Kolkata
06.2014 - 11.2015
  • Monitored advancements in social media and technology, working with marketing teams to adopt new platforms and facilitate integration into marketing plans.
  • Supported SEO initiatives to improve content, keywords, and branding. Analyzed key performance indicators monthly, applying data analytics to drive future strategic planning.
  • Increased customer engagement through social media. Posted new content for products and services when managing marketing and release calendars.
  • Directed job fairs to bring in local talent for long term and seasonal positions. Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.

HR INTERN

Shoppers Stop
Kolkata
02.2014 - 06.2014
  • Filed paperwork, sorted and delivered mail, and maintained office organization.
  • Drafted technical documents, social media posts and internal memoranda.
  • Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
    Assisted with on-boarding process of 45 new hires in 20 days.
  • Recruited and screened qualified potential employees.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
    Maintained excellent attendance record, consistently arriving to work on time.

Education

PGPM - Human Resources Management

ICFAI BUSINESS SCHOOL
Hyderabad
2014

BCA - undefined

BURDWAN UNIVERSITY
2012

Skills

  • Communications, Product Management
  • Newsletters, Blogs & Content Writing
  • LinkedIn Growth, budgeting
  • Staff Management, Problem Solving
  • Social Media Strategy
  • Budgeting, Leadership, Critical Thinking
  • Content Management
  • Pricing Strategy
  • Social Media Platforms
  • Payroll, HR policies & handbook
  • Workforce improvements
  • Compensation and benefits

Affiliations

Canva, PixelLab,Ahrefs, Semrush, Keyword Revealer, Keyword Finder, Indexification, BuzzSumo, Woorank, Wordai, Power BI, Datapine, SAS Forecast Server, Crello, Envato Elements, Moz Pro, Grammarly, Pic Monkey, Placeit, Stockunlimited, SAP SuccessFactors, MS Office, SINE & HOST application.

Certification

Product Implementations

  • The Camellias App (DLF) - For information, reservations and easy access. The Camellias App assists it's residents by offering a range of services at their fingertips.
  • Designed for ease of convenience, it is a single digital platform that offers access to all condominium and club amenities through personalized concierge.
  • Wipro One - Wipro One App assists it's employees with all the information at one go and at one place. This app is in use at all the 12 locations in PAN India.
  • SINE - SINE is an Australian based SAAS product been implemented on DLF Camellias site for managing visitors and guests seamlessly.
  • Project AUDI (New Zealand) - VFSGlobal Services (Offsite) - VFSGlobal acquired New Zealand VISA application center (TT Services) Globally.
  • Responsible for India, USA, UK, UAE, Australia & South Pacific countries. Handled this project from HR perspective & transitioned both the TT Services entities to VFS.
  • Mapped TT employees under SAPSuccessFactors along with VFS employees as a separate entity.
  • Initiation of PCC DHA (Department of Home Affairs - Australia) -DHA - Australia Government (Offsite).
  • IRCC (Immigration , Refugees & Citizenship of Canada) -Em bassy Of Canada (New Delhi, Chandigarh, Jalandhar, Kolkata : Onsite)

Stakeholder Management

  • SLA Agreement, Vendor management & payments, collaborate with vendors, renew agreements, tracking payment status with the finance.
  • Reports - Head Count, MIS, Attrition, Recruitment Dashboard, Vendor tracking report, Cost Saving tracker, Employee engagement, peak season tracker, employee database and active/inactive tracker.
  • Maintaining good relations with vendor's. Updating, renewing, and canceling vendor contracts whenever needed.
  • Travel to locations to provide leadership and guidance for organizational effectiveness and company initiatives
  • Maintaining and updating all vendor documentation. Designing business guidelines for vendors.
  • Responsible for PAN India EEA budgeting and allocation of funds to specific BU HR's along with proper activity list.
  • Preparation of annual EEA calendar, conducting engagement activities on a monthly basis, collaborations with vendors for cost- effective & free events

Accomplishments

IRCC (Immigration , Refugees & Citizenship of Canada) -Em bassy Of Canada (New Delhi, Chandigarh, Jalandhar, Kolkata : Onsite)

  • Recruited ( 400) new people having experience into sales, VISA, travel , Front office knowledge
  • Maintained the documentation as mentioned or guided by client - Initiated the background verification for all new joiner's
  • As per security perspective maintain all data & documentation records.

Initiation of PCC DHA (Department of Home Affairs - Australia) -DHA - Australia Government (Offsite)

  • Followed the process & documentation for employees who are working for Australia as guided by DHA
  • Maintained all record keeping documents , share details & security related details with DHA. PCC to be cleared for all employees & new joiners

Hiring and initiation of media drives and closure of projects (Aaj Tak/India Today Group)

  • Conducted recruitment drive for internal positions - Project manager strategic initiatives, video editors, CRM, anchors, CSS, content writers, designers etc.
  • Conducted drive for budding anchor fest.

Project AUDI (New Zealand) -VFSGlobal Services (Offsite) - VFSGlobal acquired New Zealand VISA application center (TT Services) Globally

  • Responsible for India, USA, UK, UAE, Australia & South Pacific countries
  • Handled this project from HR perspective & transitioned both the TT Services entities to VFS
  • Mapped TT employees under SAPSuccessFactors along with VFSemployees as a separate entity

Additional Information

  • Successfully managed all HR-related aspects of 900 employees with global exposure
  • Administered the process of bulk-hiring in a month to meet the hiring target for new/ existing processes
  • Monthly call with managers (South Pacific countries, UAE, India, UK, USA)

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Avik Chakraborty