Avik Chatterjee

18 Years of extensive experience in solution architecture and business analysis in telecom domain as well as data migration and end to end acceptance testing. Extensive working knowledge in telecom domain in OSS/BSS area (service fulfillment, service modeling, product modeling, business process management, order management) and implementation of COTS products like Ericsson Adaptive Inventory, AMDOCS ASMS, AMDOCS EPC, Ericsson ECM, Ericsson Wallet Platform. Experienced in requirement analysis, requirement gathering, finalization of scope of work, Work breakdown structure, effort and cost estimation technique and application portfolio management. Worked in all the phases of project life cycle. Experienced in application rationalization and portfolio analysis. Extensive work experience in BPM tool and process implementation for telecom giants across the globe. Extensive working knowledge on implementation, functional consultancy of prepaid system and user acceptance testing of Ericsson product suit in OSS area and BSS area. Excellent interpersonal, communication, and leadership skills. TM Forum level 2 certified Business Development manager with frameworks 16 certification. TOGAF 9 certified enterprise architect. SAFe 6.0 Certified scrum master. ITIL foundation certified. Scaled Agile Framework( SAFe) certified. Rackspace CloudU certified. Fluent in speaking and understanding english language. Resourceful Solution Architect with 18 years of customer relationship management and implementation support. Highly skilled in managing database performance and upgrades for ongoing efficiency and achievement of corporate objectives. Innovative Solution Architect with in-depth understanding of software deployment and system design illustrated over 18 years of experience in similar roles. Resourceful Solution Architect with customer relationship management and implementation support. Highly skilled in managing database performance and upgrades for ongoing efficiency and achievement of corporate objectives. Fluent in speaking and understanding English language. Innovative Solution Architect with in-depth understanding of software deployment and system design illustrated over 18 years of experience in similar roles. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

• Passport Number: V5617287
• Date of Birth: 05/29/83
• Gender: Male
• Nationality: Indian
• Marital Status: Married

• Etisalat Granite to EAI data migration, The aim of this project is to migrate the entire FTTH and transport data from Grante to EAi 18.x platform using Ericsson’s home grown ADLR tool. The scope of the project is to understand the data model, creating tools and methodologies including the automated script to extract data from Granite to staging system so the ADLR tool can pick up the data and load into EAI., Unknown
• Mobistar Business process Transformation and migration – OSS Inventory, The project is about implementation of Ericsson Granite inventory suit to replace current Netcracker inventory system. The technologies in scope are SDH, DWDM, IP/MPLS, ATM, TDM, Packet Core, CS Core and RAN (2G, 3G, 4G). As an overall solution architect and business analysts I’m involved in requirement gathering and analysis, Scope of work finalization, effort estimation, work breakdown structure, data migration scope and strategy and preparing high level solution., Belgium and India
• TSTT Full stack implementation, Worked as a solution architect for Telecom Services of Trinidad and Tobago for E//. Full stack implementation and designed various business process for home and enterprise business lines like MNP, Home move etc. the scope of work was to implement e2e solution plus data migration for wireline and wireless business., Unknown
• STC – Ericsson Network Inventory, The project is about implementation and management of Granite inventory for clients home, enterprise and whole sell business unit for VOIP, IP telephony, triple play, digital TV and high speed Internet line of business over fiber network as a part of network modernization. As an onsite business analyst, my primary roles and responsibilities are requirement analysis, CR analysis, attending round table discussion with client management, client IT team, Ericsson consultants and developers across the globe for requirement gathering and design finalization, timely delivery of defect free delivery as well as taking part in UAT phase for smooth deployment of Granite Inventory for the mentioned line of business., Unknown
• MTN – Ericsson Wallet Platform, Working as a solution architect and handling multiple opcos’ for various first feature implementations like KYC as a service, Channel as a service across 12 operators. Successfully went live for 2 operators including handover to operation and rest of the opco’s are scheduled for delivery., Unknown
• VEON DBSS Transformation, Worked as a solution architect in central solution team catering to multiple OPCO’s to understand and validate the business use cases and create high level design. Extensively worked on creating customer business flow on top of the core product functionalities to support BAU for the customer. I was mainly involved on ordering and catalog related use cases and customer backoffice journeys., Unknown
• Telecom Austria Group- BSS transformation, The scope of the project is to understand the business use cases of the BSS portfolio especially into order management, catalog management areas and incline Ericsson’s products to map the desired functionalities so that existing data can be migrated to E/// product stack. Since this project caters to multi country operators hence the target is to deliver a common business solution and on top of that localization to be done. As a business analyst and solution architect I have worked on business requirement collection and creating solution for the same and also created data migration scope and strategy documents. Designed, delivered and secured client approvals on HLD for catalog management., Ljubliana, Slovenia
• Application Portfolio Rationalization frame work, Created application portfolio rationalization framework for telecom domain using eTOM and TOGAF methodologies so that telecom products can be assessed for an operator and necessary action can be taken based on the outcome of the assessment like retain, retire, modernize, upgrade etc. This project was highly appreciated and showcased in various Ericsson events., Unknown
• MBNL application portfolio management, The scope of the project is to understand the impact on the existing application suite due to new technology and service rollout, creating the requirement document and high level design for application rationalization and modernization for the impacted applications and supporting PMO for effort estimation and liaison with development team for LLD and successful implementation., UK
• Vodacom Business Transformation, This project is about creating the architecture footprint, detailed migration strategy as per business importance and future business needs of the complete legacy OSS stack to modern telco COTS product. The client was in a difficult situation to identify the architecture principles and vision and creating business case for a successful transformation journey. As a solution architect I was responsible for identifying the as is solution, the problem area and the wish list of the customer in terms of process and tools functionalities, analyzing them and proposing the solution as per industry best practice., Johannesburg, SA
• Rogers communication (Business Transformation), Implementation of AMDOCS ASMS suit, Cramer Suit, Jaccob Rimmels’ and Enterprise Product catalog to transform the ordering and service management super system with Amdocs solution. This is for Wire line PSTN, Digital TV and Broadband line of business. Worked extensively in requirement gathering, Business Process design, product modeling, CR assessment and design, developing solution, supporting and execution of ST and SST phases, Roger telecommunication, Canada, Implementation Engineer, Business Analyst, J2EE, UNIX, Oracle, ASMS suit, EPC(Enterprise Product Catalog), Visio and other design tools, APM(Amdocs Process manager)
• AT&T Implementation of ASMS, Implemented AMDOCS ASMS product as per client needs in the service fulfillment area. Expertise in OSS/BSS. Extensive working knowledge of sqlloader, dataex tool as well as JAVA/J2ee, AT&T, USA, Implementation Engineer, Business Analyst
• TELSTRA –Implementation for ASMS Suit, The role and responsibility includes implementation of Amdocs ASMS product suit per the customer need. Worked on performance up gradation by re-engineering and code optimization technique. Also worked extensively during UAT phase after implementation of the business process., Telstra, Australia, Senior Subject matter expert (Implementation)

TOGAF Certified

SAFE 6.0 Srcum Master Certified

TMForum ETOM certified

ITIL Certified