Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic
Avinash Bhat

Avinash Bhat

Inside Sales Manager
NEW DELHI

Summary

Driven Inside Sales Manager with 2 years of experience in Inside sales. Adept at monitoring employee performance and product branding with extensive knowledge. Guarantees customer satisfaction through effective team development and innovative sales strategies.

Overview

7
7
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Inside Sales Manager

Aakash Educational Services
NEW DELHI
04.2023 - Current
  • Spearhead a team of 20+ Admissions Counselors, setting ambitious yet achievable targets aligned with organizational goals
  • Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Enhanced overall team productivity by conducting regular performance reviews and setting clear expectations for each member.
  • Managed shrinkage and attrition to retain existing relationships with the team
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Admissions Counselor

Aakash Educational Services Limited
NEW DELHI
11.2020 - 04.2023
  • Increased sales revenue by implementing effective inside sales strategies and techniques.
  • Provided exceptional customer service by responding promptly to inquiries from prospective students via phone, email, or social media channels.
  • Assessed student interests and skills and provided strategic information about pursuing suitable courses.
  • Managed approximately 100 outbound calls per day and ensure to deliver other KRA's timely

Customer Delight Team Member

Zomato Media Pvt. Ltd.
NEW DELHI
05.2018 - 09.2019
  • Achieved high level of customer service with thorough product knowledge and attentive assistance.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Managed chat team of 30 agents as a SME working with chat operations Team
  • Gained exposure to operational workflows and leveraging dashboards in customer centric domain

Education

10th -

C. B. S. E. Board
New Delhi
04.2011 - 03.2012

Intermediate - 12th -

C. B. S. E. Board
New Delhi
04.2013 - 03.2014

Bachelor of Commerce -

Delhi University
New Delhi
08.2014 - 08.2018

Skills

Awards

  • BEST COUNSELOR OF THE YEAR
  • REWARDED AS HIGHEST REVENUE GENERATED TEAM OF THE Q1 (APR - JUN) 6CR.
  • BEST TEAM LEADER OF THE SESSION (2023-24)

Timeline

Inside Sales Manager

Aakash Educational Services
04.2023 - Current

Admissions Counselor

Aakash Educational Services Limited
11.2020 - 04.2023

Customer Delight Team Member

Zomato Media Pvt. Ltd.
05.2018 - 09.2019

Bachelor of Commerce -

Delhi University
08.2014 - 08.2018

Intermediate - 12th -

C. B. S. E. Board
04.2013 - 03.2014

10th -

C. B. S. E. Board
04.2011 - 03.2012
Avinash BhatInside Sales Manager