Innovative Restaurant Manager with more than 2 years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments. Never sacrifices quality, safety or cost control measures vital to sustainable business operations.
Overview
16
16
years of professional experience
Work History
Restaurant Manager
SOUL
New Delhi
03.2023 - Current
Coached staff on strategies to enhance performance and improve customer relations.
Oversaw food preparation, production and presentation according to quality standards.
Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
Assisted staff by serving food and beverages or bussing tables.
Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Promoted safe working conditions by monitoring safety procedures and equipment.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Resolved problems or concerns to satisfaction of involved parties.
Restaurant Manager
Romeo Lane
New Delhi
11.2020 - 01.2023
Assistant Manager
Keya Kainoosh (Magique Hospitality)
New Delhi
05.2019 - 03.2020
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Delegated daily tasks to team members to optimize group productivity.
Delegated tasks to team members based upon skill level and to achieve organizational goals.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Coordinated with other departments to ensure smooth flow of operations.
Organized training sessions for new hires to familiarize them with the workplace environment.
F&B Supervisor
T.M.E Retreats Dhigurah , Maldives
MALE
07.2016 - 01.2019
Delegated work to staff, setting priorities and goals.
Observed food safety and sanitation protocols to reduce germ spread.
Oversaw food and beverage operations, delivered day-to-day consistency and set and maintained highest food quality and service standards.
Resolved any issues related to equipment malfunctions or broken products.
Created weekly schedules for F&B staff according to business needs.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Floor Supervisor
Radisson
Noida
10.2012 - 07.2016
Checked loaded materials compared to work orders for correctness.
Performed daily opening and closing procedures according to established guidelines.
Connected with customers to provide assistance and collect feedback to optimize operations.
Scheduled staff shifts and assigned duties to ensure efficient workflow.
Maintained a clean, organized, and safe work environment at all times.
Presented and explained work orders to team.
Processed customer payments accurately and efficiently.
Reviewed supplies inventory levels and purchased necessary items.
Informing about daily events, conducted pre-shift, meetings of employes
Steward
Radisson
Noida
03.2008 - 10.2012
Maintained a clean, safe, and organized work environment.
Removed trays and stacked dishes for return to kitchen after finished meals.
Supported serving staff in delivering accurate and well-presented food orders.
Inspected equipment for proper functioning prior to use each day.
Stocked customer service stations with paper products or beverage preparation items.
Replenished stations throughout restaurant and restocked cupboards, serving areas and salad bars to meet employee and customer demands.
Greeted guests with friendliness and professionalism.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Stocked displays with new and transferred merchandise.
Education
B.H.M - Hotel And Motel Management
L.B.I.I.H.M
Delhi
08-2007
High School Diploma -
Kendriya Vidhyala
Kota , Rajasthan
01-2002
Skills
Staff Management
Recruitment
Restaurant Operations Management
Customer Engagement
Schedule Coordination
Labor and Food Cost Control
Food Service Background
Shift Management
Staff Scheduling
Accomplishments
Got employ of the year in 2013 to 2014
Timeline
Restaurant Manager
SOUL
03.2023 - Current
Restaurant Manager
Romeo Lane
11.2020 - 01.2023
Assistant Manager
Keya Kainoosh (Magique Hospitality)
05.2019 - 03.2020
F&B Supervisor
T.M.E Retreats Dhigurah , Maldives
07.2016 - 01.2019
Floor Supervisor
Radisson
10.2012 - 07.2016
Steward
Radisson
03.2008 - 10.2012
B.H.M - Hotel And Motel Management
L.B.I.I.H.M
High School Diploma -
Kendriya Vidhyala
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