Hardcore Automobile sales professional with a 20+ year track record. Proven success in branch and sales management, skilled in strategic planning, team leadership, and exceeding targets. Adept at training, recruitment, and maintaining high customer satisfaction. Seeking a dynamic leadership role to leverage industry knowledge and drive success.
Overview
29
29
years of professional experience
Work History
Sales Head
Tejpal Motors Pvt. Ltd.
01.2024 - 05.2024
Managing Over all Branch Performance with respect to all parameters.
Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
Hired, trained and built high-performing team of sales representatives.
Directed sales support staff in administrative tasks to help sales reps close deals.
Managed team of sales representatives, providing guidance, coaching and support.
Established pricing strategies to maintain competitive pricing and maximize profits.
Collaborated with marketing teams to help sales campaigns reach target audiences.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Branch Manager
RANDHAWA MOTORS
06.2022 - 12.2023
Managed sales processes, designed strategies for profitability
Conducted reviews, presentations, and training sessions
Coordinated with principles, focused on client relationships.
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Maintained friendly and professional customer interactions.
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Consulted customers to boost product sales and services.
Generated financial and operational reports to assist management with business strategy.
Sales Manager
Navnit Motors Pvt Ltd, Thane
12.2018 - 05.2022
Organized successful corporate events to increase brand awareness and generate new leads.
Increased corporate sales by developing and implementing effective sales strategies.
Handelling and Developing PAN india Business.
Collaborating with Leasing companies for business Development.
Developed DSA Market for additional business generation.
Imparting Training sessions for Team Members.
Coordinated recruitment efforts for high-potential candidates to continuously strengthen our team''s capabilities.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Maintained open lines of communication within the sales team, promoting collaboration and idea sharing.
Negotiated lucrative deals with key clients, securing long-term contracts and driving revenue growth.
Sales Manager
Gen-Next Motors Pvt. Ltd., Navi Mumbai
06.2016 - 11.2018
Conducting recruitment drive with HR
Maintaining and improving relationships with existing clientele and focus on customer satisfaction and customer retention
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Met with clients, delivering presentations, and educating on product and service features and offerings.
Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Implemented systems and procedures to increase sales.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Directed sales support staff in administrative tasks to help sales reps close deals.
Dy. Sales Manager
Navnit Motors Pvt Ltd, Thane
02.2005 - 05.2016
Fostered a positive work environment, encouraging team members to take ownership of their tasks and supporting them in achieving their personal goals.
Increased average deal size by upselling additional products or services whenever appropriate during client negotiations.
Spearheaded cross-functional initiatives to improve internal processes, leading to increased productivity across departments.
Streamlined sales processes to increase efficiency, resulting in a significant reduction in lead-to-close time.
Effectively resolved any disputes arising between customers or team members promptly.
Managed key accounts effectively, ensuring consistent satisfaction levels while maximizing revenue potential from those relationships.
Mentored junior sales staff members, fostering an environment of continuous learning and improvement within the team.
Boosted overall sales performance by implementing effective sales strategies and training programs for the team.
Contributed significantly towards achieving organizational goals by collaborating with other departments.
Organized regular team meetings to discuss progress updates as well as identifying areas requiring further development or assistance.
Optimized the use of CRM tools for better tracking of customer interactions, resulting in improved follow-up processes and greater overall success rates.
Resolved customer issues quickly to close deals and boost client satisfaction.
Met with clients, delivering presentations, and educating on product and service features and offerings.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Implemented systems and procedures to increase sales.
Compiled and analyzed data to determine approaches to improve sales and performance.
Directed sales support staff in administrative tasks to help sales reps close deals.
Territory Manager
Autotech Corporation, Navi Mumbai
03.2000 - 01.2005
Sales Executive
Atco Healthcare Ltd, Ghatkopar
05.1999 - 02.2000
Territory Manager
Kaizen Marketing, Thane
07.1995 - 04.1999
Education
Bachelor of Arts -
MUMBAI UNIVERSITY - INDIA
Skills
Sales Strategies
Networking and relationship building
Presentations and public speaking
Goals and performance
Sales Pipeline Management
Negotiation expertise
Database Management
Business development and planning
Performance monitoring
Staff Management
Accomplishments
Awarded the Best Sales performer for the photocopier sales for Modi Xerox.
Qualified foreign trip for Bangkok and Singapore for achieving the target set by Modi Xerox ltd.
Successfully Launched the new product Brilliant Wholesome Mineral water in the Retail market.
Awarded 1st runner up prize for Sales Captain Contest by Maruti Suzuki India Ltd., as a Team Leader.
Achieved the Internal trainer position form Maruti Suzuki India Ltd.