Avinash Gautam

● Reliance & Tata Consumer Products LTD National Account handling with end to end support

● Responsible for dispatch the materials as per request raised by Customer.

● Make sure for all the shipments are dispatching with proper documents and proper packing condition from Vendors and Dc’s.

● Coordinating with the booking team and warehouse team for the proper booking.

● Responsible for track and trace of all shipments till delivery.

● Responsible for stock transfer to other W/H and close the discrepancies on priority.

● Preparing Daily MIS reports as per customer requirement and sending to the client on daily basis.

● Responsible for bill submission and assuring regular collection of payments with in stipulated

● time.

● Preparing SLA Reports and power point presentations on monthly basis.

● Attending review meetings with the clients for better services.

● Responsible for handling the discrepancy, escalations form the vendors / customers and fix the issue with appropriate solutions.

● Issue the COF (certification of facts) for damage shipments to claim their insurance.

● Meeting the new sellers target and ensuring the hassle-free onboarding of new sellers with the required SKUs.

● Manage leads, Import and Export Data and Lead Generation using the Salesforce.com.

● Managing day-to-day performance metrics for the client accounts.

● Created and Maintained a product catalog database consisting of descriptions, images and other product information.

● Researching for the best and most suitable keywords to draw maximum valuable traffic to the products

● Keeping a track on top influencer in the industry and communicating with them on timely interval to maximize the brand presence.

● Engaging with other contacts like logistics partner, third party inventory management teams, account managers from different marketplaces and offline vendors.

● Be the point person for all account and ordering queries (i.e. pricing and SKU updates).

● Analyzing the sales pattern and making future forecasts to benefit the Brands in longer term.

● Developing a solid and trusting relationship between major key clients and company.

● Anticipating key account changes and improvements.

● Maintain expertise often e-commerce landscape and online competitors, identifying trends and online growth opportunities.

● Maintain expertise often e-commerce landscape and online competitors, identifying trends and online growth opportunities.