CAREER OBJECTIVE
Banking service professional and a certified credit professional with analytical and interpersonal skills and 6+ years of experience in branch banking as Branch Credit Manager and Branch Operation Head. Experienced in Customer Onboarding and Relations, KYC and Due diligence, Credit process, Documentation and Compliance, Credit Management. Strengths in Credit Assessment backed by training. Motivated to learn, grow and excel.
• Developed branch business plan for maximum profitability and effectiveness. Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
• Acquiring new customers after conducting due diligence by identifying their needs to deliver relevant products.
• Team Building with clear segregation of rolls and responsibilities to each individual.
• Ensuring smooth functioning branch operation.
• Customer Relationship Management. Monitored critical business reports and performed action towards retention of existing clients.
• Networked within Clients to identify and capitalize on business opportunities.
• Executed loan origination and documentation process, including ordering credit reports, appraisals and preliminary title reports.
• Disbursement of loans , setting-up of limits for CC/ODs and Calculation of DP.
• Writing collateral and unit visit reports.
• Review and management of SMA accounts on timely basis and NPA recovery.
• Audit and Compliance to ensure operations are within applicable banking regulations.
• KYC and Due Diligence process for existing and NTB relationships.
• Customer onboarding and awareness on safe use of Payment system and Electronic Banking towards promotion of Digital Banking.
Technical skills
IIBF - CAIIB
IIBF - Certified Credit Professional
IIBF - Certified Treasury Professional
IIBF - CAIIB