Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Affiliations
Timeline
Generic

Avinash Holyacha

Bangalore

Summary

CRM Technical Analyst with a strong background in client coordination, modification management, and project workflow tracking within the residential real estate sector. Proficient in AutoCAD for client-specific design updates, and experienced in analyzing modification budgets in collaboration with project teams. Adept at overseeing complete flat and villa handover processes, ensuring zero-defect delivery through rigorous quality control, and cross-functional coordination. Successfully managed the handover of 395 customized residential units, maintaining high standards of client satisfaction, and operational efficiency.

Overview

11
11
years of professional experience
1
1
Certification

Work History

CRM Technical Analyst -Assistant Manager

Adarsh Developers
Bangalore
02.2024 - Current
  • Coordinated directly with clients to understand their modification requirements for flats and villas, ensuring clarity in customization expectations from early stages through project completion.
  • Conducted in-depth discussions with clients to explain feasibility, timelines, and technical implications of requested changes, building trust and transparency.
  • Created initial sketches or modification notes and collaborated with the architectural team to develop updated design drawings for client approval.
  • Maintained proper documentation of all client communications and modification agreements for internal use and future references.
  • Engaged with the project management and estimation team to analyze and finalize costing for all client-requested modifications.
  • Facilitated clear communication between clients and the project team to ensure transparency in cost breakdowns and approval workflows.
  • Tracked budget changes due to customization and kept the senior management updated on any financial impacts.
  • Verified ongoing modification work at site regularly to ensure execution matched approved architectural drawings and client expectations.
  • Addressed any mismatches or execution deviations by coordinating with site engineers, contractors, and relevant departments for immediate corrections.
  • Ensured high-quality standards were maintained in all customized works, balancing client satisfaction with technical integrity.
  • Prepared and submitted comprehensive monthly reports to senior management, detailing project updates, modification status, snagging progress, handover schedules, and client interactions.
  • Maintained accurate, updated trackers and dashboards for all ongoing client units, highlighting critical issues, pending decisions, or upcoming deadlines.
  • Conducted joint inspections with the Quality Control (QC) team prior to handover to ensure all civil, electrical, plumbing, and interior works were completed to standard.
  • Identified and documented snag points through site visits; issued detailed snag lists to concerned departments for rectification.
  • Followed up with execution teams to ensure timely closure of snag points before handover, ensuring units were handover-ready.
  • Managed complete flat/villa handover process including interiors and all associated works, ensuring zero defects and high client satisfaction.
  • Coordinated with internal teams (project, QC, electrical, interiors) to schedule and organize handover meetings with clients.
  • Conducted final site walkthroughs with clients alongside the project team, explaining features, modifications, and ensuring all work was completed as agreed.
  • Ensured proper documentation and acknowledgment from the client during final handover.
  • Maintained post-handover communication with clients to resolve any minor issues and ensure smooth transition into the property.
  • Assisted with internal documentation, CRM software updates, and handover checklist closures.

Senior Site Engineer

Pride Group
Bangalore
03.2019 - 01.2024

Pride Group Project: Multiple projects: Green Meadows, Rolling Hills, and Vatika Villas. Project Summary: Premium budget villas and luxurious villas project. Cost: 55 Cr.

Responsibilities:

  • Execution of internal and external electrical works as per the GFC drawings, documentation of all works, checklists, approvals, statutory requirements, etc.
  • Engineering and project coordination with the client and design consultants. Execution of internal and external PHE works as per the GFC drawings, worked in a fast-paced, multi-project environment. Performed well on small projects with marginal budgets and schedules.
  • Layout development experience includes private projects such as maintenance of villas, layout gardening maintenance, and resolving clients' snag points.
  • Responded to contractor and client requests, usually within the same day, to coordinate communications between the client and contractor to complete the project ahead of schedule.
  • Overall responsibility for the projects, including infrastructure works, from start to finish.
  • Co-ordination in planning the Master Schedule, including infrastructure, with the planning engineer.
    Ensuring construction progress and productivity is in alignment with the construction schedule. Presenting the weekly and monthly progress report of the projects, site progress, schedule, cash flow status, and contract variations.
  • Managed client relations and resolved issues as quickly as possible. Maintained professional and productive relationships with clients.
  • Set up monthly meetings with clients and answered client inquiries. Handled client complaints and sought timely resolutions.
  • Co-ordination and maintaining healthy relations with consultants. Monitoring the bill site measurement cross-checking process. Co-ordination with the facility team to ensure the project is delivered with zero defects.
  • Inspected and fabricated equipment if required for the smooth functioning of the process. To ensure the project is handed over to the end user as per agreement and timelines, attending the client meeting regarding the status of work.
  • Checking the defects, such as porosity, slag, excess penetration, air cracks, hollowness, and raised snag for rectification to concerned vendors.
  • Managed subcontractors, ensuring their work met project standards and deadlines.
  • Coordinated with other engineers and construction professionals to manage various stages of construction projects.
  • Prepared detailed reports on project progress and presented findings to senior management.
  • Supervised a team of junior engineers and construction workers, providing guidance and training.
  • Prepared reports outlining problems encountered at the site and proposed solutions.
  • Developed and implemented site safety plans, conducting regular training sessions for site personnel.
  • Conducted onsite inspections and prepared takeoffs for engineering project costing.

Site Engineer

S G Construction
Bangalore
09.2017 - 09.2018

Project Title: RBD STILLWATERS, Bangalore. Project Summary: 65 luxury villas. Key Result Area:

  • Planning, billing, and execution of the project; coordination with the execution of work and the client.
  • Attending the client meeting regarding the status of the work.
  • Preparing and submitting the daily progress report, as well as the weekly and monthly progress reports, to the client.
  • Preparation of BBS, executing structural and finishing works.
  • Labor and Material Management.
    Coordinate with the client to ensure structures are built in conformance with the client’s requirements.
  • Maintain pre- and post-inspection of construction activities to ensure that works are carried out as per drawings, SOPs, method statements, and specifications.
  • Checking the quality of RCC works, such as foundations, columns, beams, walls, and slabs, etc.
  • Coordinated with architects and contractors to resolve project design and development issues.
  • Managed and directed construction, operations or maintenance activities at project site.

Site Engineer

S G Construction
Bangalore
01.2014 - 01.2014

Project Summary: 50 Luxury Villas
Key Result Area :

  • Execution of structural and all finishing work, as per GFC drawings.
  • Planning, billing, and execution of the project; coordination with the execution of work, customer, and consultant.
  • Coordination with the execution of work, customer, and consultant.
  • Attending the client meeting regarding the status of the work.
  • Preparing and submitting the daily progress report, as well as the weekly and monthly progress reports, to the client.
  • Quality tests for materials.
  • Checking the quality of RCC works, such as foundations, columns, beams, walls, and slabs, etc.

Education

Bachelor of Science - Civil Engineering

Vijaya Vittala Insitute of Technology
Benaglore
01-2017

High School Diploma -

E.W.I.T Polytechnic
Benaglore
01-2013

Karnataka Secondary Education Examination - High School Administration

B.E.A Higher Primary School
Davanagere
01-2007

Skills

  • Client coordination
  • Modification tracking
  • Project management
  • Technical documentation
  • Technical drawing
  • Site inspection
  • Client communication
  • Team collaboration
  • AutoCAD design software
  • Site inspections
  • Client management
  • Project coordination

Certification

  • AutoCAD 3D and 2D
  • Revit
  • Primavera P6

Languages

Kannada
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Telugu
Intermediate (B1)
B1

Affiliations

  • Badminton
  • Volleyball
  • Cricket
  • Swimming
  • Cycling
  • Yoga

Timeline

CRM Technical Analyst -Assistant Manager

Adarsh Developers
02.2024 - Current

Senior Site Engineer

Pride Group
03.2019 - 01.2024

Site Engineer

S G Construction
09.2017 - 09.2018

Site Engineer

S G Construction
01.2014 - 01.2014

Bachelor of Science - Civil Engineering

Vijaya Vittala Insitute of Technology

High School Diploma -

E.W.I.T Polytechnic

Karnataka Secondary Education Examination - High School Administration

B.E.A Higher Primary School
Avinash Holyacha