Avinash K E

Multi-talented Senior Executive knowledgeable about sales, operations, and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

• Awarded as Best Trainee of the Batch.
• Awarded as Best Performer for 3 quarters.
• Received several appreciations from the customers, management and client for offering assistance.
• Received monthly performance Awards.
• Have got Selected 2 times for Elite Club Member (2015 & 2016).
• Have received Microsoft Lenovo Pro certificate and 1st price on Quiz computation which was conducted by Lenovo Pro Training tag up with Microsoft.

Over the past 35 months serving as a Team Leader in a Business Process Outsourcing environment, I have gained invaluable experience and encountered numerous challenges that have contributed significantly to my professional growth. This role has been both demanding and rewarding, allowing me to develop a diverse skill set and cultivate leadership qualities. One of the key aspects of my role has been leading and managing a team of talented individuals with diverse backgrounds and skill sets. I have learned to appreciate the importance of effective communication and teamwork in achieving common goals. Motivating and guiding team members to meet and exceed performance targets has been a continuous endeavor, requiring a combination of encouragement, constructive feedback, and recognition of their achievements. 

In summary, my 35-month journey as a Team Leader in the BPO sector has been a rollercoaster of learning, growth, and accomplishment. The experience has equipped me with leadership skills, adaptability, and a deep understanding of the intricacies of managing a high-performance team in a dynamic and challenging environment. I look forward to applying these skills and experiences in future endeavors, taking on new challenges, and continuing to contribute to the success of both my team and the organization.

Cricket is more than a hobby for me: it's a passion that brings joy and excitement. Whether wielding the bat, strategizing as a bowler, or fielding with agility, the game is a perfect blend of skill and teamwork. The camaraderie formed on the pitch, the thrill of a well-played shot, and the strategic nuances make playing cricket not just a pastime but a source of immense satisfaction and personal fulfillment in my life.