Avinash Kukkapalli

• Managing the day-to-day operation of computer systems, networks, servers, and other infrastructure components. This includes ensuring systems are properly configured, maintained, and secured.
• Security Management: Implementing and maintaining security measures to protect the organization's data, systems, and networks from cyber threats and unauthorised access. This includes conducting risk assessments, implementing security policies, and staying updated on security best practices and compliance requirements.
• Team Leadership: Leading a team of IT professionals, delegating tasks, and providing guidance and support to ensure the team operates effectively and meets organizational objectives.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Budgeting and Resource Management: Collaborating with senior management to develop IT strategies aligned with business goals. This involves identifying technology needs, evaluating new technologies, and proposing solutions to enhance efficiency and productivity.
• Developing and managing the IT department's budget, allocating resources effectively, and ensuring that expenditures are justified and in line with organizational policies.
• Deep understanding in Linux and windows Infra , load balancers
• Good Knowledge on automation with python , ansible and rest API .
• Excellent understanding on Pure storage , Storage switches and backup technology.
• Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
• Lead security assessments and risk management activities done by team to identify and mitigate cyber security risks.
• Develop and manage the vulnerability management program to identify and mitigate cyber security risks.
• Oversee vulnerability assessments and testing to identify vulnerabilities in the organization's systems and applications.
• Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
• Lead change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
• Contributed to organizational growth by identifying opportunities for process improvement in disaster recovery initiatives.
• Improved business continuity through regular testing and updating of disaster recovery plans.
• · Technologies Handled in this Role:

DHCP , DNS , Hybrid Cloud ,Load Balancer F5 and AVI , Office 365 , Server 2012 , Zscaler , Paloalto , SD-WAN ,Routing and Switching , AVI LoadBalancer , Illumino Migrosegmentation , AZURE&AWS Cloud , MIST Wireless , Infloblox DDI , Logic Monitor , Catchpoint .Juniper SSR , Servicenow ITSM and ITOM

• Evaluated emerging networking technologies to identify potential improvements for current infrastructure.
• Worked on Hybrid Cloud Deployment.
• Deep understanding in Linux and windows Infra , load balancers
• Good Knowledge on automation with python , ansible and rest API .
• Excellent understanding on Pure storage , Storage switches and backup technology
• Developed comprehensive documentation for network design, configuration standards, and operational procedures.
• Delivered end-user support by troubleshooting connectivity issues and providing guidance on proper usage of networking equipment.
• Completed POC and deployed Juniper Stack replacing all Cisco Network Gear.
• Good Knowledge on SCIM tools like Splunk
• Technologies Handled in this Role: DHCP ,DNS , Load Balancer ,Linux and Windows Server infra ,Hybrid Cloud management, Single sign-on solution(Okta). , Zscaler , Paloalto , SD-WAN ,Routing and Switching , AVI LoadBalancer , Illumino Migrosegmentation , AZURE&AWS Cloud , MIST Wireless , Infloblox DDI , Logic Monitor , Catchpoint .Juniper SSR
• 
  

• Managed vendor relationships for hardware procurement, software upgrades, and technical support services to ensure optimal resource utilization.
• Configured, tested and maintained LAN/WAN components and connections.
• Collaborated with IT teams to develop comprehensive incident response plans for potential security breaches.
• Enhanced network security by implementing advanced firewall configurations and intrusion detection systems.
• Employed strong team management and task prioritization skills to streamline project turnaround times and meet tight deadlines.
• Created VPN infrastructure and allowed for secure remote connections.
• Ensured business continuity by developing disaster recovery strategies and backup plans for critical systems.
• Implemented Zscaler , SD-WAN solutions in servicenow.
• Technologies Handled in this Role: Zscaler , Paloalto , SD-WAN ,Routing and Switching , AVI LoadBalancer , Illumino Migrosegmentation , AZURE&AWS Cloud , MIST Wireless , Infloblox DDI , Logic Monitor , Catchpoint .

• Improved network performance by identifying and resolving bottlenecks, optimizing configurations, and implementing best practices.
• Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
• Enhanced security by implementing firewalls, VPNs, and access control systems.
• Troubleshot complex multi-vendor network service provider issues.
• Technologies Handled in this Role: Paloalto , SD-WAN ,Routing and Switching , MIST Wireless , Infloblox DDI , Solarwinds , Catchpoint .

• Worked as SME for Group of 6 people who are responsible for Designing , implementing and Supporting 25 Projects ( ODC) Networks
• Performed vulnerability management using Qualys .
• Manage Windows and Linux infra for corp resources like DHCP ,DNS and patching
• Negotiations for Hardware , Links and Licenses.
• Build 20+ Project setups in new location which involves designing , getting quotes from vendor , Submitting Purchase Requests , Implementing Project.
• Configured networks for smooth, reliable operation to meet business processes and objectives.
• Implemented necessary controls and procedures to protect information system assets from intentional or inadvertent modification, disclosure or destruction.
• Collaborated on network development, implementation, and maintenance of routers, switches, firewalls and NAC and WAN optimization.

• Performed day-to-day LAN and WAN administration, maintenance and support.
• Configured networks for smooth, reliable operation to meet business processes and objectives.
• Responsible for making changes and provide Level3 support for Core infra structure like Routers , Switches , Firewalls , Linux & Windows Servers , PBF , IP SLA Track.
• Technologies
  Switching : VLAN , VTP ,STP , RSTP , Policy based routing , ACL , Port Security, Inter VLAN Routing , HSRP , VRRP , IOS upgrades , Stacking , ISSU

Routing : BGP , OSPF and EIGRP , NATTING , HSRP , ACL on WAN

Security : Paloalto ,Cisco ASA , IPSEC , Port Security , DMZ Network , TACACS , RADIUS ,Qualys.

Load Balancer : Link proof, F5

Servers : Windows and Linux

Other : : Link proof, F5 vS , Monitoring , Change Management , Security Audits .

• Responsible for managing and implementing multiple project networks in one location by meeting each project Security Audit Guidelines .
• Hardening all Network Gear for each project considering client recommendations.
• Configured IPSEC tunnels from each Project ODC to Customer Network with failover condition for better Security .
• Performed annual fail-over for all core network Infrastructure which included Cisco ASA , Switches , Linkproof , Cisco Routers and Paloalto.
• Configured QOS and Bandwidth reservations on Link Proof.
• Worked as Last point of Escalation for Network issues.

• Gone through intensive 4 Months Training on Networking , Servers , Cisco Voice with LAB Setup and I got best performer of the batch award.
• Worked as Level1 IT Infrastructure Support Engineer for 1 Year and i am responsible for supporting First level Networking , Linux& Windows , Cisco Voice systems issues .
• Co-coordinating with ISP for any link down issues , acting on alerts we get from monitoring systems ,Implementing VLAN changes for specific Projects ( ODC) , monitoring firewall alerts were my responsibilities.
• Managed, tracked and coordinated problem resolution and escalation processes.