JIRA
Avinash Kumar
Senior Product Specialist
Bangalore
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Senior Product Specialist
Byjus- The Learning App
Bangalore
10.2020 - Current
- Continually expanded knowledge of K-10, K-12 product line.
- Assisted with demonstrations for different products to showcase functionality.
- Trained and provided coaching to junior team members.
- Informed supervisors and company leaders on markets and regional sales needs to best meet customer needs and maximize revenue.
- Identified appropriate marketing channels and target customers for different campaigns such as Aakash Byjus, Aakash Live to get the revenue from the pre-existing users
Product Specialist
Byjus-The Learning App
Bangalore
09.2019 - 09.2020
- Undergone through the demonstrations of different products and showcase functionality.
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Liaised between customers requirement, improvement of the Product.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Bachelor of Science - Geology
Patna Science College
Patna 04.2012 - 05.2015
Master of Science - Geology
Patna University
Patna 06.2015 - 06.2017
Skills
Product demonstrations
Software
Spreadsheet
Certification
Certified Developing Innovative Ideas for Product Leaders, University of Michigan, Coursera
Timeline
Senior Product Specialist
Byjus- The Learning App
10.2020 - Current
Product Specialist
Byjus-The Learning App
09.2019 - 09.2020
Master of Science - Geology
Patna University
06.2015 - 06.2017
Bachelor of Science - Geology
Patna Science College
04.2012 - 05.2015
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