AVINASH KUMAR SINGH
Vadodara
Summary
Results-oriented analyst with a proven ability to manage and analyze large volumes of information effectively. Proactive in identifying and addressing potential issues in operations, workflow, and production by uncovering critical trends that drive business success. Adept at leveraging data insights to inform strategic decisions and enhance overall performance. Committed to delivering actionable recommendations that foster continuous improvement and operational excellence.
Overview
3
3
Languages
5
5
years of professional experience
Work History
Email Management Executive
Office Beacon LLC
05.2026 - Current
- Managed and responded to emails with professionalism, ensuring effective communication.
- Maintained accurate records, and coordinated with internal teams to resolve queries promptly.
- Tracked follow-ups, and ensured timely responses to emails and requests to enhance communication flow.
- Maintained accurate records and coordinated with internal teams to resolve queries.
Sales Officer
SAI SPORTS NUTRITION
08.2023 - 04.2026
- Assisted customers by identifying needs and recommending tailored products to enhance satisfaction.
- Conducted market research to analyze customer preferences, informing targeted sales strategies.
- Maintained customer relationships through professional service, and consistent engagement to foster loyalty.
- Conducted market research to understand customer preferences, and support sales strategies.
Customer Service Representative
CONCENTRIX
03.2022 - 05.2023
- Resolved customer inquiries and delivered effective solutions, enhancing the overall customer experience.
- Maintained high service quality during customer interactions in a fast-paced environment, ensuring customer satisfaction.
- Identified and addressed customer concerns proactively, preventing escalation, and fostering customer loyalty.
- Maintained service quality while handling customer interactions in a fast-paced environment.
Education
Bachelor of Commerce (B.Com) - Accounting & Finance
MS University
Vadodara, Gujarat05-2023
12th Standard - Commerce
Gujarat Board
Vadodara, India05-2020
Skills
- Data Accuracy & Record Maintenance
- Microsoft Excel
- Pivot Tables
- Email management
- SQL
- Microsoft Office
- Data integrity
Timeline
Email Management Executive
Office Beacon LLC
05.2026 - Current
Sales Officer
SAI SPORTS NUTRITION
08.2023 - 04.2026
Customer Service Representative
CONCENTRIX
03.2022 - 05.2023
Bachelor of Commerce (B.Com) - Accounting & Finance
MS University
12th Standard - Commerce
Gujarat Board