Avinash L N
Senior Infrastructure Specalist - SME
Mysore
Summary
My career is defined by hands-on expertise in managing end-to-end large-scale enterprise network operations, where I leverage cutting-edge tools for monitoring, automation, and optimization to ensure systems run efficiently and securely. Passionate about SRE, I thrive on building stable, scalable, and resilient infrastructure that powers business success. Key Contributions Team Leadership: I excel at guiding teams toward shared goals, fostering collaboration, and maintaining focus to ensure project success. Project Delivery: My ability to manage people effectively has consistently resulted in on-time, high-quality outcomes, aligning teams with clear objectives and driving results. SRE Passion: I’m driven by a commitment to continuous monitoring and proactive maintenance, ensuring systems are secure and future-ready. Infrastructure Mastery: With deep expertise in network architecture, cloud computing, and automation, I excel at solving complex infrastructure challenges. Certified Excellence: My credentials—CCNA, CISSP, NETWORK+, SECURITY+, AWS Cloud Practitioner, and more—reflect my dedication to staying ahead in the ever-evolving tech landscape. Skills Snapshot Technical Expertise: Network operations, DevSecOps, automation, Terraform, GitHub, cloud infrastructure. I’m eager to step into a senior-level role where I can lead infrastructure innovation, optimize system reliability, and mentor teams to achieve operational excellence.
Experienced with network management, server maintenance, and system optimization. Utilizes best practices to ensure system reliability and performance. Track record of leveraging technical expertise to drive infrastructure improvements and support business objectives.
Infrastructure professional with extensive experience in designing and maintaining IT infrastructure systems. Adept at leading cross-functional teams to deliver high-quality solutions that meet organizational needs. Known for reliability, adaptability, and commitment to achieving optimal results through strategic planning and execution.
Professional with strong background in infrastructure management and focus on optimizing systems and networks. Skilled in cloud technologies, virtualization, and IT security. Known for effective collaboration, adaptability, and delivering results. Valuable asset in high-stakes environments requiring technical expertise and strategic problem-solving.
Overview
7
7
years of professional experience
10
10
Certifications
3
3
Languages
Work History
Senior Infrastructure Specialist (SME)
IBM
07.2024 - Current
- My role ensures high availability, robust security, and operational efficiency across the infrastructure. With a strong foundation in F5 technology management, I streamline access to core business applications and enable secure partner connectivity, delivering reliable and future-ready solutions. I combine technical ownership—through knowledge documentation, troubleshooting, and solution validation—with leadership to guide my team toward operational excellence.
- Project-Based Initiatives:
- Oversee and lead F5-related tasks through an established service request process, including but not limited:
- Led the design and implementation of cloud-based infrastructure solutions, enhancing scalability and reliability across multiple projects.
- Coordinated cross-functional teams to optimize infrastructure performance, resulting in reduced downtime and improved service delivery.
- Managed the migration of legacy systems to modern platforms, streamlining operations and increasing overall efficiency.
- Developed and executed strategic plans for infrastructure upgrades, significantly improving system security and compliance standards.
- Conducted regular audits of hardware assets to ensure accurate inventory management and timely replacement of aging equipment.
- Mentored junior team members in best practices for infrastructure management, fostering a culture of continuous improvement and knowledge sharing.
- Collaborated with stakeholders to define infrastructure requirements, ensuring alignment with business goals and technical specifications.
- Implemented automation tools and processes that reduced manual workload, contributing to faster project delivery and increased team productivity.
- Maintained strict adherence to industry best practices for data center design, including power redundancy, cooling systems, and physical security measures.
- Maintaining SSL certificate configurations to ensure security compliance.
- Developing custom iRules to address unique business requirements.
- Creating new VIPs to optimize application access.
- Managing pool member access for seamless connectivity.
- Supporting F5 SaaS to enhance cloud-based security.
- Operational Excellence (KTLO):
- Maintain and patch F5 operating systems to ensure system reliability and uptime.
- Coordinate maintenance windows with internal teams, clients, and third-party vendors.
- Perform troubleshooting of services, processes, and applications, exceeding standard runbook procedures.
- Support & Incident Management:
- Provide 16x5 core support (16 hours a day, 5 days a week) with flexibility for planned change window support outside core hours.
- Offer on-call support for Sev1/Sev2 incidents to ensure rapid resolution.
- Deliver 24/7/365 F5 infrastructure monitoring and L1,L2 support, guaranteeing uninterrupted service availability.
- Analyzed system performance metrics to identify areas for improvement, driving initiatives that enhanced operational effectiveness.
- Designed and implemented system security and data assurance.
- Led infrastructure optimization initiatives that improved system performance and reliability, enhancing overall service delivery and user satisfaction.
Senior Infrastructure Specialist
IBM
08.2021 - 06.2024
- As a Site Reliability Engineer for IBM's Internal Shared Hybrid Cloud Team in the Dev Sec Ops Department, I specialize in cloud migrations and managed services. In my role, I also handle documentation design and team management. Specifically, I support the Data Platform Engineering (DPE) and Cloud Foundation Group (CFG) with services using Terraform and Red Hat OpenShift. My technical skills include Python, Terraform, Puppet, Apache Kafka, RabbitMQ, Linux, database management systems (DBMS), MySQL, Kerberos, Nagios, PagerDuty, LTM and Datadog. Automation using ansible and terraform. My experience in managing and supporting high-performing teams, combined with my technical expertise, makes me a valuable asset to any organization looking for a skilled Site Reliability Engineer.
- Based on the role of Senior Infrastructure Specialist and the provided guidelines, here are eight polished resume experience statements:
- Led infrastructure optimization initiatives that improved system performance and reduced downtime across multiple platforms.
- Designed and implemented automated processes, enhancing operational efficiency and streamlining system management workflows.
- Mentored junior team members, fostering skill development and collaboration to achieve project objectives and deadlines.
- As a Site Reliability Engineer for IBM's Internal Shared Hybrid Cloud Team in the Dev Sec Ops Department, I specialize in cloud migrations and managed services. In my role, I also handle documentation design and team management.
- Specifically, I support the Data Platform Engineering (DPE) and Cloud Foundation Group (CFG) with services using Terraform and Red Hat OpenShift. My technical skills include Python, Terraform, Puppet, Apache Kafka, RabbitMQ, Linux, database management systems (DBMS), MySQL, Kerberos, Nagios, PagerDuty, F5 LTM and Datadog.
- My experience in managing and supporting high-performing teams, combined with my technical expertise, makes me a valuable asset to any organization looking for a skilled Site Reliability Engineer.
Administrator IT Infrastructure Networking
Wipro Limited
06.2019 - 08.2021
- Monitoring and Maintaining Network infrastructure with 5000+ Links 9000+ Network devices
- Handling Technical team of L1 and L2 Network Engineers group of 25 Members
- Analyzing root cause for repeated issues/Ensuring Devices hardening backup are in place as per requirement
- Communication with stake holders, different teams inside a project and coordinating with them
- BGP Routing, GLBP, VRRP, and HSRP Are the main redundancy protocol used to overcome network failover
- Planning the entire project and team flow chat and work towards it
- Preparing presentation for Daily stand-up call with stake holders
- Coordinating with group of service provider and different supporting teams
- NNMI ,Sapphire , IMC , Wats app gold , event grid , info blocks , splunk, solarwinds and ARCOS (Encryption technology) and Network Automation using Helix are major tools used maintain healthy condition of network
- Have hands on understanding on network protocols/technologies BGP, MPLS , OSPF , IPV4/6 Internet Protocol Security ( IP Sec VPN ) Load balancing Protocols
- Hands on Experience with Cisco ASR/ISR, CISCO Model 1001-X, 800 M, ASR 9K series Routers, Cisco IOS-XE and IOS-XR
- Maintaining Project assets SLA/KPI and Monitoring Compliance on regular basis
- Implementing automation tools to reduce manual intervention and to speed up regular transaction.
- Led the deployment of network infrastructure upgrades, enhancing system performance and reducing downtime significantly.
- Developed and implemented comprehensive IT policies and procedures, ensuring compliance with industry standards and best practices.
- Spearheaded the integration of cloud-based solutions, improving data accessibility and collaboration across departments.
- Managed complex troubleshooting for network issues, resulting in swift resolution and minimal disruption to operations.
NOC Engineer
Yashas cable Network Pvt Ltd
09.2018 - 06.2019
- Provide operational level support for all aspects of the data center/Branch outages
- Ensure all incidents/ alerts are responded to in a timely and professional manner within the timescales specified in the desk SLA
- Configuring and Troubleshooting Core Huawei S5700, S5600 Switches and AAA servers
- Basic Core Huawei Router configuration/Troubleshooting.
- Working on troubleshooting of complex LAN/WAN infrastructure
- Maintain network infrastructure hardware including ongoing software, firmware and Bandwidth analysis
- Familiar with IPOE , PPOOE , FTTH , NAT ,VPN , DHCP and DOCSIS Technologies
- Familiar with RIP, RIPv2 , EIGRP , OSPF ,and BGP Routing protocols
- Familiar with High availability Routing Protocols like HSRP, GLBP
- SOPHOS Firewall handling, Deploying New Windows and Linux servers To data Centre
- Maintaining the healthy condition of the network with monitoring tools like e-sight, Cacti etc.
- Creating Enterprise service request in Bharati Airtel Since Company as black fiber business with them and Troubleshooting various network related issues
- Track network outage of Leased Line customers with tool PRTG grapher
- Troubleshooting various network related issues with service providers
- Escalating Issues to concerned team when the servers are down and Provide Remote support to teams
- Documenting network changes
- Monitored and analyzed network performance metrics, ensuring optimal uptime and swift incident resolution to enhance service reliability.
- Led troubleshooting efforts for complex network issues, collaborating with cross-functional teams to implement effective solutions and reduce downtime.
- Developed and maintained detailed documentation of network configurations and procedures, streamlining onboarding processes and improving team efficiency.
- Implemented proactive monitoring tools and systems, resulting in early detection of potential issues and minimizing service disruptions for clients.
- Coordinated with technical support, service provisioning and sales teams to deliver network services at or above SLA requirements.
Education
MBA - Marketing
01.2021
Post Graduation Diploma - Business Law
04-2026
Pursuing
BE - Computer Science
04.2001 -
Skills
F5 Administration
undefinedCertification
GitHub Foundations - 2024
Key courses and training
- Course completed :
- Big-IP and LTM setup/configuration
- CCNA
- CISSP
- CCNP
- NETWORK +
- SECURITY +
- INTRODUCTION TO INFOSEC
- COMPUTER HACKING AND FORENSIC
- RISK ASSESMENT FOR CYBER SECURITY IT MANAGERS
- AWS CLOUD ASSOCIATE
- CISCO MERAKHI TRAINING
- Security and Privacy by Design Foundations issued by IBM
- Cloud Core was issued by IBM
Industry Experience
- Telecommunications - Experienced
- Banking - Experienced
Additional information
Learning Scripting in python and Cloud technologies
Timeline
Senior Infrastructure Specialist (SME) - IBM
07.2024 - Current
Senior Infrastructure Specialist - IBM
08.2021 - 06.2024
Administrator IT Infrastructure Networking - Wipro Limited
06.2019 - 08.2021
NOC Engineer - Yashas cable Network Pvt Ltd
09.2018 - 06.2019
Visvesvaraya Technological University - BE, Computer Science
04.2001 -
Karnataka State Open University - MBA, Marketing
Karnataka State Open University - Post Graduation Diploma, Business Law