Involving myself in a challenging and rewarding career in an organization with a working environment that encourages my skillful innovation and initiative, wherein I can apply all my skills for company’s growth with personal growth
Having experience of 14 years in US Healthcare / Medical Billing Process
Overview
1
1
year of professional experience
1
1
Language
Work History
Team Lead
Vohra Wound Care Pvt Ltd.
08.2024 - Current
Handling the Registration Management team/Daily operations.
Training the fresher’s on the complete Registration process.
Overall Interaction with Counterparts about day to day process deliverables
Ensuring TAT is maintained on different queues for all the clients as per SLA
Reviewing Aging & No Response buckets periodically.
Responding to client email with timely manner.
Reporting all the issues to client and following on the same in timely manner until issues are addressed
Updating the entire SOP’s in Tip sheets and making sure the team aware and adheres to it.
Preparing Registration reports and sending to management periodically[weekly]
Taking care of all the internal reports – Daily, Weekly, Monthly etc…
Conducting Skip Level meeting to understand if there are any issues/concerns from team.
Reviewing team’s production periodically and planning to improve their production with various measures
Resource allocation
People management to give the 100% productivity.
Follow Up Executive: Joined as AR Caller and worked for a span of 1.5 years as a caller, learned charge entry and posting as well during this period. Completely learned on calling process.
Analyst: Was promoted as Analyst and worked for 1.5 years as Analyst. Learned to resolve denials thru analyzing EOB’s, worked on current denials as well.
Group Lead: Was promoted as a Group Lead and worked for 3 years, use to take care team and assign work to team, auditing and conducting daily meeting and reporting to AM. Was attending client calls and was providing feedbacks to the team and was planning for scope of improvements in required areas.
Group Lead - SME: Was promoted as a Group Lead- SME and worked for 2.5 years, use to take care fresher’s and laterals assignment work to team, auditing and conducting weekly meeting and reporting to AM. Providing training & feedback’s to the existing team on the quality concerns and planning for scope of improvements in required areas.
Team Manager BI: Was joined Omega Healthcare Management as Team Manager BI and worked for 3 years, use to provide the Analytic reports of the project requirement. Weekly KPI and helping AR team for the resolution of 90+ AR and the denials management, identifying trends to betterment of process.
Team Lead: (Lab Process) Joined Bright Drive as Team Lead and worked for 1 year, use to provide the Analytic reports of the project requirement. Weekly KPI and allocation to AR team for the resolution of 90+ AR and the denials management, identifying trends to betterment of process. Worked with US Management and handled 4 projects with complete end to end RCM team like Demo, Charges, Payment and AR follow-up.
SR Team Lead: (ABA and Internal Medicine) Joined Clapion Software Technology as SR Team Lead and worked for 1 year 2 months, use to provide the Analytic reports of the project requirement. Weekly KPI and allocation to AR team for the resolution of 90+ AR and the denials management, identifying trends to betterment of process. Handled 2 projects with complete end to end RCM team like Charges, Payment and AR follow-up.
Education
Diploma - Mechatronics
JSS Polytechnic
Mysore
Skills
Medical Billing Software: Accuterm, Prism, ECW, Dr Com, Athena, Advance MD, NextGen
Interests
Playing Cricket, Badminton and Outing with friends, Spending time in watching movies and listening to music, Love to Travel more to relish myself on new places
DECLARATION
I herewith declare that all the information furnished above is true to the best of my knowledge. Place: Mysore Date: (Avinash M U)
ORGANIZATIONS WORKED WITH
Sys-information Healthcare India from 19th May 2009 to 17th April 2013 and got relived as Group Lead.
Pradot Technologies Bangalore from 22nd April 2013 to 21st August 2014 and got relived as Sr reimbursement specialist 2.
Sys-information Healthcare India from 1st September 2014 to 08th November 2017 and got relived as Group lead SME.
Omega Healthcare Management from 28th February 2018 and got relived as Team Manager BI on 15th May 2021
Bright Drive from 20th May 2021 and got relived as Team Lead on 31st March 2022
Clapion Software from 6th April 2022 and got relived as SR Team Lead on 19th Jun 2023