Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Account Manager
Adobe
04.2021 - Current
Strategic client growth and risk management
Activate and retain a diverse client mix, minimize risk, and maximize revenue opportunities across assigned accounts.
Develop and implement campaigns ensuring media mix aligns with key business objectives, delivering tangible business impact.
Cultivate and expand regional client relationships with senior decision-makers through opportunity identification, strategic relationship management, and up-sell/cross-sell initiatives.
Programmatic leadership and cross-functional collaboration
Primary point of contact for clients and internal teams on AdCloud across channels, plus broader programmatic industry insights (competition, positioning).
Evangelize and apply Ad Cloud sales plays and use cases, with emphasis on Adobe Analytics and Adobe Audience Manager; lead integration efforts where applicable.
Collaborate with regional Account Director to optimize resource allocation and project delivery.
Execution excellence and governance
Independently drive medium to large projects from inception to completion; manage day-to-day production tasks (campaign setup, QA, launch, tracking, optimization) in partnership with CSMs, Campaign Managers, and Trading Analysts.
Maintain ongoing client health updates, performance reviews, and escalation for issue resolution.
Orchestrate customer workplans, campaign calendars, trafficking assets, and client approvals as needed.
Deliver advanced measurement insights to demonstrate impact and ROI.