Avinash Pakala
Service Delivery Manager, F&A Transformations
Hyderabad
Summary
An exceptional people leader who specializes in result driven
finance, accounting and operational performances.
Through hands on Team building and employee career
development coupled with an expert level of Accounts Payable ,
procurement, SOX Compliance , financial analysis/report
development and vendor management skills, a diverse manager
has been produced
Overview
15
15
years of professional experience
5
5
years of post-secondary education
6
6
Certifications
4
4
Languages
Work History
Service Delivery Manager
Cognizant Technology Solutions
Hyderabad
01.2023 - Current
- Advised clients on methods, technologies, process improvements and training that would increase overall business potential.
- Cultivated effective and positive working relationships with lucrative clients through onboarding, initial training and ongoing support.
- Created organizational structures to improve accounting and finance functions.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
Team Manager
Cognizant Technology Solutions
Hyderabad
06.2019 - 12.2022
- Hiring, training, motivating, and evaluating accounts payable staff members
- Overseeing routine department activities to ensure that they are completed accurately and on time
- Maintaining accurate and complete financial, employee, and client records
- Compiling, analyzing, and reporting financial information to management and internal leadership
- Setting and facilitating the achievement of department objectives
- Developing, implementing, improving, and enforcing policies, and department controls to increase accuracy and efficiency
- Building and maintaining relationships with employees, clients, vendors, and lenders
- Providing daily allocation reports, escalation trackers, RCA- operational risk management and also sharing MIS reports, Productivity trackers, monthly risk dashboards and Risk trackers
- Streamlined 3-way match process and Invoice reversal process. Scheduled coordination between Invoice processing, vendor master & BU to ensure accurateness of the tasks
Assistant Manager
Genpact India Pvt Ltd
Hyderabad
07.2010 - 11.2018
- Responsible for Invoice processing, AP helpdesk, Vendor Master On boarding and maintenance, Corporate Credit Cards, Travel and Expense reimbursement (T&E) and reporting)
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs
- Process streamlining/Process Quality/Audit structuring
- Weekly One on One, performance feedback sessions, and managed change request with DA's and clients
- Daily Inflow & Outflow (workflow report) report, Escalation statuses to end customers & Genpact leadership
- Manage process risk and issue calls and logs
- Providing daily allocation reports, escalation trackers, RCA- operational risk management and also sharing MIS reports, Productivity trackers, Daily Inflow & Outflow (workflow report) report, Escalation statuses to end customers & Internal leadership
- Weekly VMR calls with team, clients, and focusing on certain areas like (Vendor master enhancement and issues and working with technology team in identifying solutions and helping implement the same, Sales Force enhancement calls, Performance measurement calls on helpdesk etc.)
- Helped manage critical merger, acquisitions and Spin offs for external stakeholders. Activities include eBay PayPal split, where responsible for data transitions between multiple ERP’s. Also coordinated UAT’s and cutovers for new systems
- Travelled to Bern, Switzerland and transitioned Corporate Credit Card reconciliation process
Senior Accountant
Eureka Forbes Ltd
Hyderabad
03.2008 - 04.2010
- Documentation of sales invoices, and billings done through S.A.P
- Maintenance of Financial Accounts of the branch like ESI, Professional tax, and all statutory payments
- Maintaining all bank related matters of the office
- Reviewing of the salary slips and payroll of the employees in the office
- Working through S.A.P Package and dealing in all FICO, basic and other financial reports
- Procurement and Maintenance of the stock of the company for products like aqua guard water purifiers and vacuum cleaners
- Handling the stores of the company, managing about 20 models of equipment and nearly about 500 items of spares relating to the material
- Preparation of B.R.S (Bank reconciliation statement) and stock reports and audit formats of the branch
Education
Bachelor of Commerce - Financial Accounting
Utkal University
Bhubaneswar 07.2004 - 08.2007
High School Diploma -
Utkal University
Bhubaneswar 06.2002 - 06.2004
Skills
Microsoft Office
undefinedCertification
LEAN Six Sigma, LEAN ACE
Projects
GRNI, (Goods received Not Invoiced) - February 26, 2020 - Present
Helped Transformed the GRNI project with clearance of outstanding liability amounting to USD 120Mn. Standardized the process and met all agreed SOX compliance controls and ensure all check points of the SOW met
Supplier Enablement (Ariba Supplier Enablement) - December 01, 2017 - April 30, 2018
Owned the transition of Supplier enablement process from Taulia to Ariba. Ensured migration of vendors from old to new database, develop forms for new Supplier enrolment, coordinate and manage UAT for easy transition of process
CC Card reconciliations (Corporate Card Reconciliations) - May 13, 2013 - June 14, 2013
Travelled to Bern, Switzerland to project manage & transition the Corporate Credit Card reconciliations from offshore to Onshore. Standardized and
develop the activities resulting to efficient cost controlling of project and accurateness of data.
Awards
- Client Appreciation Award, Cognizant - December 2019
- Gold Award. Genpact - September 2016
- Silver Award, Genpact - July 2016
- Bronze Award, Genpact - November 2014
- Bronze Award, Genpact - June 2012
- Individual Excellence Award, Genpact - December 2011
Timeline
Service Delivery Manager
Cognizant Technology Solutions
01.2023 - Current
Team Manager
Cognizant Technology Solutions
06.2019 - 12.2022
SEAL (School of Effective and Aspiring Leaders)
09-2015
LEAN Six Sigma, LEAN ACE
09-2014
IFRS, ACCA (Association of Chartered Certified Accountants)
08-2014
Harvard Manage Mentor Programs Performance Measurement, Harvard Business Publishing
09-2012
Harvard Manage Mentor Programs Feedback Essentials, Harvard Business Publishing
09-2012
Emerging Excellence, NIIT Uniqua
09-2012
Assistant Manager
Genpact India Pvt Ltd
07.2010 - 11.2018
Senior Accountant
Eureka Forbes Ltd
03.2008 - 04.2010
Bachelor of Commerce - Financial Accounting
Utkal University
07.2004 - 08.2007
High School Diploma -
Utkal University
06.2002 - 06.2004
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