Avinash Patel
Ahmedabad
Summary
To Work in an Environment which encourages me to succeed and grow professionally where i can utilize my skill and knowledge appropriately.
Overview
7
7
years of professional experience
Work History
Assistant Manager - Tech Support
Bitla Software Pvt Ltd
Ahmedabad
02.2018 - Current
- Maintained up-to-date knowledge of company products and services.
- Coordinated with other departments to ensure smooth flow of operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
S L Shah Kalarav Higher Secondary School
Modasa03-2008
Electrical Engineering -
Pacific College of Engineering
Udaipur03-2010
Skills
- Flexible and adaptable
- Calm under pressure
- Customer relations
- Teamwork and collaboration
- Cultural awareness
- Friendly, positive attitude
- Problem resolution
Accomplishments
- Star Performer of The Quarter Oct 2020 To Dec 2020
- Best Performance of the year Award in 2021
- Best Performance of the year Award in 2023
Languages
Gujarati
First Language
English
Intermediate (B1)
B1
Hindi
Proficient (C2)
C2
Afrikaans
Intermediate (B1)
B1
Timeline
Assistant Manager - Tech Support
Bitla Software Pvt Ltd
02.2018 - Current
High School Diploma -
S L Shah Kalarav Higher Secondary School
Electrical Engineering -
Pacific College of Engineering