Avinash Raman
Barista
Thrissur
Summary
Dynamic professional with a strong background in customer service and architectural design, notably at Chessignton World of Adventures. Proven ability to enhance customer loyalty through effective problem-solving and relationship-building. Skilled in AutoCad and adept at managing high-stress situations, ensuring client satisfaction and project success.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
4
4
years of professional experience
4
4
Languages
Work History
Retail Sales Associate
Chessignton World of Adventures
03.2024 - 12.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Customer Service Representative
Elysios Salon Cobham
05.2024 - 01.2025
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Architectural Designer
Tesco
08.2021 - 09.2023
- Created graphic renderings and models using AutoCad and Lumion.
- Improved overall project outcomes by utilizing advanced software tools for 3D modeling, rendering, and virtual reality presentations.
- Engaged with clients to determine needs and requirements for custom homes.
- Researched building codes and requirements and applied to design planning.
Education
Certification in Barista Skills -
The Brew School
Kadavanthra Kochi11-2025
Master of Science - Luxury Business Management
University For Creative Arts
Epsom09.2024
Bachelor of Science - Architecture
Manipal University
Manipal08.2020
Skills
Customer service
Teamwork
Money handling
Teamwork and collaboration
Problem-solving
Customer assistance
FLUENT IN English
Timeline
Customer Service Representative
Elysios Salon Cobham
05.2024 - 01.2025
Retail Sales Associate
Chessignton World of Adventures
03.2024 - 12.2025
Architectural Designer
Tesco
08.2021 - 09.2023
Certification in Barista Skills -
The Brew School
Master of Science - Luxury Business Management
University For Creative Arts
Bachelor of Science - Architecture
Manipal University
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