Avinash S

• Parts Information Management : Optimized parts catalogs, achieving 32 % faster update cycles using advanced PLM and ERP systems (e.g., SAP, Windchill). Enhanced BOM accuracy by 98 % through systematic audits and technical documentation improvements.
• SIS Feedback Analysis : Conducted in-depth analysis of dealer and customer feedback within Service Information System (SIS), driving 24 % improvement in data accuracy and user satisfaction. Delivered actionable insights to enhance usability and quality of technical information.
• CPI Analysis : Spearheaded Continuous Product Improvement (CPI) initiatives by analyzing field performance data, implementing design improvements that reduced product issues by 86 % , and enhancing overall operational reliability.
• NPI Optimization Project : Played a key role in New Product Introduction (NPI) Optimization Project, streamlining parts readiness processes to ensure 67 % on-time delivery of product launches. Collaborated with cross-functional teams to align parts data with engineering milestones, improving launch accuracy by 78 % .
• QuickPath Analysis : Analyzed and streamlined QuickPath data to expedite parts identification and delivery, reducing lead times by 34 % and minimizing downtime for Caterpillar machinery globally. Supported resolution of critical parts issues for projects, ensuring operational continuity.
• Automation & Workflow Optimization : Automated 21 % of catalog updates and feedback integration processes, significantly reducing manual workloads and improving turnaround times.
• Technical Expertise : Interpreted CAD designs and schematics to validate parts compatibility, contributing to successful product launches.
• Cross-Functional Collaboration : Partnered with engineering, production, and service teams to resolve technical inquiries monthly, maintaining a customer satisfaction rate of 37 % .
• Spearheaded Continuous Improvement initiatives by introducing digitized tool that optimized workflows, reduced material wastage by 22 % , and enhanced process efficiency, fostering innovation in work practices

• Developed and maintained accurate parts catalogs and technical documentation for Caterpillar products using PLM and ERP systems (e.g., SAP, Windchill), ensuring data integrity, optimizing parts identification processes, and improving catalog update efficiency by 31% with a quality of 99%.
• Mentored and trained new parts information authors, providing guidance on best practices for technical documentation, parts catalog creation, and the effective use of PLM and ERP systems.

Responsible for the raw material quality testing & observing different methods to increase the rate of production of Plastic Ball pens, Gel pens and markers produced at the Valsad plant

• Managed customer relationships and ensured the highest quality standards for Pentel Stationery Products. Led quality control initiatives, utilizing process optimization techniques to improve product consistency and reduce defects by 8 % . Collaborated with cross-functional teams to streamline workflows, enhance production efficiency, and improve customer satisfaction.
• Also part of a project team responsible to reduce the green wastage and segregating wastage produced