Avinash Sahu
Management Consulting Analyst
Bangalore
Summary
Diligent Management Consultant offering nine years of industry success, including Business process design, Business strategy, Target Operating Model design for clients, Digital Transformation strategy ,Industry benchmarking ,market research and data analysis. Highly skilled in identifying opportunities to maximize revenue and cost reduction. Driven and strategic with proven history of superior digital strategy and developing business models for various Industries.
Overview
10
10
years of professional experience
6
6
Post MBA expereince
Work History
Management Consulting Analyst
Accenture Strategy & Consulting
02.2022 - Current
- Formulated Order management and Incident Management process design and Increased order fulfillment success rate by 15% by identifying and resolving order failure root causes
- Managed End to End project delivery in 5G fixed wireless access, SAT LEO communications, Private Edge as Service,URL Barring etc for Saudi based Telecom Client
- Conducted market research to analyze competitive landscape and identify potential partners for 5G-related solutions and services
- Led client engagements and workstreams related to Business process improvements and operational analysis for customer-facing services and functions
- Formulated Target operating model through analysis of various business KPIs for Green field 5G implementation project in Germany
- Collaborated with cross-functional teams, including technical experts, engineers, and financial analysts, to ensure E2E 5G execution strategies
- Developed and managed deliverables pipeline, timelines, action item while collaborating with internal and client team
- Designed Change Management process strategy for B2C customer based out of Germany
Strategy Consultant
IBM
07.2018 - 02.2022
- Digital Transformation Strategy
- Involved in gathering business requirement from clients, conducting client workshops, formulating as-is to-be process, gap analysis, root cause analysis, market research reports, understanding client data ,identifying business opportunities in clients' operations, defining use cases for optimizing their processes and client presentations
- Performed detailed analysis of existing processes (As-Is) by preparing process understanding documents and maps while being extensively involved in designing and assessing Target Operating Model (TOM) for future state of processes (To-Be)
Implemented Design Thinking & Data Oriented approach to influence product vision and roadmap - Defined EPICs and User Stories for product and Backlog Prioritization for development.
- Worked with Dev, QA and UI teams for product development and sign-off requirements as Product Manager
- Prepared Business Requirement Document to serve as one-point source to track all requirements.
- Conducted application walkthrough and demo to Client and Leadership teams.
Enhanced revenues by enabling ,digital wallets and UPI integration with digital medium - Ac-cured higher average digital revenue per customer by enabling digital marketing and product promotion efforts on digital properties
Formulated critical user journeys and implemented two end to end chat-bot implementations for 5G customers - Conducted feasibility & cost-benefit-analysis for payment partners most suited for Client's Business Goals
- Defined Customer Journey process flows and user stories on digital channels for product purchase and cashback redemption.
- Consultant : Global Captive Centre Advisory
- Performed Financial analysis and opportunity assessment of various MNCs to analyze operational performances.
- Performed maturity assessment of various captive centers
- Pitched relevant captive offerings and business models to US banking client for their digital transformation initiative
- Performed Segmentation and Targeting for IBM clients to enable sales with respect to various captive offerings
- Executed Captive offerings analysis for Client's CXO presentations to match their cost transformation and strategic initiatives.
- Gathered and disseminated market and customer related information through primary and secondary research to concerned project manager for various project
Summer Intern
Idea Cellular Ltd
05.2017 - 06.2017
- Determined retailer satisfaction with respect to sales channel through primary and secondary research
- Visited 50 retailers to analyze perception about operators and analyzed key parameters for last mile delivery
- Gained insights on Sales productivity methods used on ground.
- Experienced rural sales channel & its challenges to lure customers into data network
- Recommended 30% reduction in turn around time for refund to retailers in case of faulty recharges
Consultant
Capgemini India Pvt. Ltd
10.2012 - 06.2016
- Provided critical Business Intelligence development and support for UK based luxury retail client.
- Monitored and solved 20 technical and functional discrepancies in data loading in adherence to SLA.
- Handled independently Business Intelligence dashboard in coordination with teams all over world.
- Formulated data-models, performing Extraction, Transformation and Loading and validating results.
Education
MBA - Mkt & Fin (72.9%)
Xavier Institute of Management
Bhubaneshwar 07.2016 - 07.2018
Bachelor of Technology - Electronics Technology (80.7 %)
Institute For Technical Education And Research
Bhubaneshwar 07.2008 - 07.2012
Skills
Business Strategy
Technical Skills
- MS word, excel and Powerpoint
- Project management tools :JIRA and Visio
- Visualization tool: Tableau
- SQL
Extra Curricular
- Completed the National Mountain Biking Expedition at Jalori Pass at 12000 ft in Himanchal Pradesh conducted by YHAI in the year 2014
- Awarded 2nd prize in a National Level quiz at Alma fiesta, IIT Bhubaneswar in 2011
Timeline
Management Consulting Analyst
Accenture Strategy & Consulting
02.2022 - Current
Strategy Consultant
IBM
07.2018 - 02.2022
Summer Intern
Idea Cellular Ltd
05.2017 - 06.2017
MBA - Mkt & Fin (72.9%)
Xavier Institute of Management
07.2016 - 07.2018
Consultant
Capgemini India Pvt. Ltd
10.2012 - 06.2016
Bachelor of Technology - Electronics Technology (80.7 %)
Institute For Technical Education And Research
07.2008 - 07.2012