Quality Assurance Engineer with a proven track record at Yazaki India Pvt Ltd, specializing in root cause analysis and team management. Expertise in implementing innovative solutions that enhance customer satisfaction and drive process improvements, resulting in significant reductions in defect rates. Strong leadership skills foster effective communication within teams, ensuring compliance with industry standards. Committed to leveraging analytical abilities for continuous quality enhancement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Engineer – Quality Assurance
Yazaki India Pvt Ltd
Pune
06.2023 - Current
Company Overview: https://www.yazaki-group.com/global/
Handling customer complaints for TML PVBU (Altroz and Punch), FIAT, and ensuring horizontal deployment of actions for similar products.
Responsible for managing the warranty for Altroz and Punch reported PAN India by dealing with the concerned DET, service manager of the TML dealer.
Responsible for warranty meetings on a weekly basis at TML, and conducting joint investigations with TML representatives to take necessary actions to prevent the reoccurrence of the same.
Presenting Quality KPIs (Customer & Process) on monthly basis to the management for review
Compliance on Customer Requirement & action to improve Customer satisfaction
Monitoring of validation done by QA team for functional checker, clip checker, navigation system for newly developed parts
Responsible for utilization of allocated quality resources in best possible way for maximum output
Https://www.yazaki-group.com/global/
Engineer – Quality Assurance
Jay switch (I) PVT LTD (The group of company PC Minda)
07.2016 - 05.2023
Company Overview: http://www.vikasgroup.in/
Responsible for handling internal Quality Process of Pressure Die Casting, Injection Moulding, Press Shop
Responsible for internal defect root cause analysis for Pressure Die Casting, Injection Moulding, Press Shop
Ensuring prevention of re-occurrence of problem by implementing permanent action through installation of poke-yoke systems
Negotiating & comparison of quotation of the suppliers for implementing cost effective solutions
Presenting critical issues, action plan & improvement activities on Daily Red Bin Meeting
Visiting the customer's sites (M&M, PSA) for clarification of concern reported and take actions against the MOM decided within the target dates
Verifying implementation of CAPA against reported MIS on monthly basis
Circulating reported customers concerns to the management on weekly basis
Preparing and submitting quality MIS, customer line tracker, PQCDMS
Developing APQP activities and New PPAP file maintaining documentation of Control Plan & Process Flow Chart
Responsible for Product & Process audit as per plan
Responsible to develop New Products according to design section requirement
Creating awareness down the line by preparing Customer quality alerts and providing on job training (OJT)
Http://www.vikasgroup.in/
Education
B.Tech - Mechanical Engineering
01.2016
Diploma - Mechanical Engineering (Automobile)
01.2013
10th -
C.B.S.E Board
01.2009
Skills
Negotiation
Advance Microsoft Excel and PowerPoint
Quality assurance
Root cause analysis
Process audit
Customer complaint handling
Warranty management
Poka-yoke implementation
Supplier negotiation
Project management
Data analysis
Customer relationship management
Compliance testing
Certification
7QC Tool in MACE (Maruti Centre for Excellence)
MSA in MACE
Handling Abnormality in Quality and Traceability in MACE
CSR-09 Stellantis QIP V4.2- QSB+, NSA, PCPA by PSA Group
Disclaimer
I hereby declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for auto-correctness of the above mentioned particulars.
Languages
English
Hindi
Personal Information
Notice Period: 45 Days
Date of Birth: 10/20/94
Marital Status: Single
Timeline
Engineer – Quality Assurance
Yazaki India Pvt Ltd
06.2023 - Current
Engineer – Quality Assurance
Jay switch (I) PVT LTD (The group of company PC Minda)