Avinash Sharma
Greater Noida
Summary
Results-driven professional with extensive experience in travel agency sales. Proven track record in training teams to meet and exceed sales targets. Expertise in enhancing client experiences through customized travel packages. Strong problem-solving and communication skills contribute to overall business success.
Overview
2
2
Languages
1
1
Certification
14
14
years of professional experience
Work History
Team Leader Manager
Travel Unravel Holidays Pvt ltd
Gurugram
01.2018 - Current
- Managed client relationships, increasing satisfaction and driving repeat business.
- Trained new team members on sales techniques and customer service standards to improve team performance.
- Developed customized travel packages to align with client preferences and boost sales.
- Collaborated with suppliers to secure competitive pricing and quality services.
- Utilized CRM software to track sales leads and monitor client interactions.
- Prepared comprehensive reports on sales performance metrics for senior management review.
- Ensured compliance with all relevant regulations governing travel agency operations.
Account Executive, Travel Agency Sales
Fareportal India pvt Ltd
Gurugram
04.2012 - 03.2016
- Managed booking processes for flights, hotels, and transportation services.
- Customized travel itineraries to align with client preferences and budgets.
- Researched destinations, accommodations, and activities to create tailored trip experiences.
- Resolved client inquiries and issues promptly and professionally.
- Utilized booking software to enhance reservation accuracy and expedite payment processing.
- Provided guidance on travel regulations and safety protocols.
- Developed relationships with suppliers to negotiate competitive rates and exclusive services.
Education
Diploma in Travel - Tourism And Travel Management
Travel Industry Council of Ontario
Markham Ontario Canada10-2014
Bachelor in Commerce - Commerce
Rajasthan University
Jaipur06-2010
Skills
- Client management
- Travel customization
- CRM software proficiency
- Sales analysis
- Sales strategy
- Team leadership
- Team mentoring
- Customer service excellence
- Problem solving
- Effective communication
- Adaptability to change
- Time management
- Task prioritization
- Workload balancing
- Industry expertise
- Influencing skills
- Player communication skills
Languages
English
Proficient (C2)
C2
Hindi
Native
Native
Certification
- TICO
Timeline
Team Leader Manager
Travel Unravel Holidays Pvt ltd
01.2018 - Current
Account Executive, Travel Agency Sales
Fareportal India pvt Ltd
04.2012 - 03.2016
Diploma in Travel - Tourism And Travel Management
Travel Industry Council of Ontario
Bachelor in Commerce - Commerce
Rajasthan University