Avinash Singh

• Led testing efforts across 5+ simultaneous projects, collaborating with cross-functional teams and increasing feature release quality by 30%.
• Conducted smoke, functional, integration, and regression testing across multiple environments (QA, UAT).
• Designed and executed 500+ test cases for web and API testing, identifying 70+ critical bugs pre-release, reducing production issues by 40%.
• Improved test case coverage by 45%, directly contributing to increased test confidence and sprint velocity.
• Reduced UAT rejection rate by 35% through thorough test planning and stakeholder communication.
• Actively contributed to daily Scrum meetings, sprint planning, and retrospectives to ensure QA readiness.
• Established a culture of continuous improvement within the QA team, fostering efficiency and effectiveness over time

• Carried out testing in 2 Environments.
• Reduced defect rate by 35% after planning and communication.
• Used JIRA for tracking bugs and documenting tests to provide traceability and transparency.
• Recognized potential areas for enhancing processes within the QA function, resulting in a 30% higher overall product quality

• Administered and maintained MS SQL Server and MySQL databases for multiple internal applications, ensuring 95% uptime across
environments.
• Conducted regular database backups, restorations, and disaster recovery drills, reducing recovery time objectives (RTO) by 30%.
• Tuned database performance by analysing slow queries, optimizing indexes, and reconfiguring storage, improving average query response time
by 40%.
• Used ServiceNow for issue tracking and ticket resolution, handling tickets with a 95% SLA compliance rate.
• Implemented data integrity checks, schema reviews, and migration validations, reducing production deployment errors by 25%.
• Performed maintenance tasks and health checks on MySQL and MSSQL servers.
• Participated in root cause analysis of DB-related issues, contributing to 40% faster incident resolution and reduced mean time to recovery.