Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Avinash Singh

Gurgaon

Summary

Dynamic Senior Product Analyst at Rapidshyp with expertise in ERPNext development and API integration. Successfully automated financial workflows, enhancing operational efficiency and driving strategic decision-making. Proven ability in cross-functional collaboration and process optimization, delivering impactful solutions that elevate client success and satisfaction.

Overview

9
9
years of professional experience

Work History

Senior Product Analyst

Rapidshyp
Gurgaon
03.2024 - Current
  • Spearheaded the end-to-end integration of ERPNext with Rapidshyp OMS, automating financial workflows including invoicing, credit notes, wallet reconciliation, and vendor remittance.
  • Developed custom ERPNext modules using the Frappe framework, tailoring workflows for complex billing and financial operations.
  • Managed and optimized ERPNext’s databases including MariaDB and MongoDB, boosting system performance and data handling.
  • Built APIs for seamless integration with ICICI Bank APIs for real-time COD payout initiation and automated transaction reconciliation.
  • Designed and implemented the Internal FinOps Workbench for centralized invoice and billing management, improving operational efficiency.
  • Generated dynamic financial reports from ERPNext data to support strategic decision-making.
  • Championed KYC integrations through ERPNext workflows with Hyperverge auto-verification and fallback manual processes ensuring regulatory compliance.

Product Consultant

Unicommerce
Gurgaon
08.2022 - 03.2024
  • Managed high-value SaaS clients including CRED, Curefit, XYXX, Innovist, Gynoveda, and Aarta.
  • Coordinated with development and support teams to resolve issues and drive automation across OMS, inventory, and returns.
  • Conducted business reviews and successfully grew client accounts through strategic and technical guidance.

Assistant Manager – Key Accounts

Pickrr
Gurgaon
12.2021 - 08.2022
  • Handled enterprise clients across D2C and marketplace segments, resolving SLA breaches and improving delivery performance.
  • Advised clients on courier performance and last-mile order tracking.

Key Account Manager

Renitckle
Gurgaon
03.2020 - 09.2021
  • Managed client success and escalation handling for mid-to-enterprise brands.
  • Led KPIs and workflow optimization initiatives with cross-functional teams.

Key Account Manager – Courier & Reverse Logistics

Paytm Marketplace
Gurgaon
11.2016 - 03.2020
  • Coordinated courier partners for returns and refunds, ensuring smooth logistics operation.
  • Improved return SLAs and reduced customer escalations through process audits.

Education

Bachelor of Commerce -

Dr BR Ambedkar University
Agra
01.2016

MBA - Data Science & Operations

NMIMS
Mumbai

Skills

  • Product Management
  • ERPNext development
  • API integration
  • Financial workflow automation
  • Process optimization
  • SaaS solutions expertise
  • Cross-functional collaboration
  • Analytical thinking
  • Data mapping
  • Agile methodology
  • Advanced SQL skills
  • Data analysis expertise
  • Product issue resolution
  • Product roadmapping
  • Product management
  • A and B testing
  • Business Process Automation
  • ERPNext
  • SaaS Operations
  • API Integration
  • SQL
  • Jira
  • Postman
  • Stakeholder Management
  • Logistics Operations
  • Frappe Framework
  • MariaDB
  • MongoDB

Websites

Timeline

Senior Product Analyst

Rapidshyp
03.2024 - Current

Product Consultant

Unicommerce
08.2022 - 03.2024

Assistant Manager – Key Accounts

Pickrr
12.2021 - 08.2022

Key Account Manager

Renitckle
03.2020 - 09.2021

Key Account Manager – Courier & Reverse Logistics

Paytm Marketplace
11.2016 - 03.2020

Bachelor of Commerce -

Dr BR Ambedkar University

MBA - Data Science & Operations

NMIMS

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