Avinash Suresh

Clients: Abbott & Xellia

Role: DevOps Engineer

Environment: Linux, Git, GitHub, Maven, Jenkins, Jira, Docker, Kubernetes, AWS

Roles & Responsibilities:

• Responsible for launching Amazon EC2 instances using AWS and configuring launched instance with respect to specific application and regions.
• Experienced in creating complex IAM policies, Roles and user management for delegated access within AWS.
• Automate the infrastructure using terraform. Responsible for creating monitors, alarms and notification for EC2 hosting using cloud watch.
• Experience in creating, configuring and maintaining Infrastructure on AWS Cloud services including,EC2, S3, Cloud Watch, IAM.
• Working experience on pipeline and multi-branch pipeline for our services in development, staging and pre-production environment by using the integrated Tools Jenkins.
• Verifying the logs if build fails.
• Taking periodic backups of Jenkins job, restoring in case of there is any issue with Jenkins's Server.
• Experience in code covering tool SonarQube maintaining quality control and quality gates asper client requirement.
• Basic understanding of Python. Experience on Container services like Docker for building clusters and for automated application deployment pipeline for custom applications in the cloud environment.
• Deploying containerized applications on Kubernetes clusters, using YAML or Helm charts and ensuring proper scaling and resource allocation.
• Monitoring and managing cluster resources such as pods, services, namespaces, deployments and replica sets to maintain optimal performance and availability.
• Collaborated with cross-functional teams to ensure Service Control Policies aligned with organizational policies and best practices.
• Maintaining the source code in GIT for various applications.
• Configure and maintain codebase to support the Build and Deployment of code on servers.
• Provide pre-commit hooks and post commit hooks for Git.
• Automating the regular tasks in Subversion and streamlining the process of access to GIT.
• Managed GIT branching, merging and tagging to facilitate defect/change management in conjunction within projects across the organization.
• Automate Continuous Build and Deploy Scripts for Jenkins Continuous Integration tool.
• Maintaining the process document of Day-to-Day activities and keeping it at central location.
• Involved partially in deploying WARs/EARs (backend) through Apache Tomcat Application Server console.
• Managed all the bugs and changes into a production environment using the Jira tracking tool.
• Implemented and managed Service Control Policies (SCPs) to enforce security and compliance requirements across AWS accounts and organizations.

Client: Bank of America

Role: Build &Release Engineer

Environment:AWS, GIT, Maven, Jenkins, Nexus,SonarQube,Docker.

Roles and Responsibilities:

• Configured Jenkins CI tool for project and setup Nightly Builds.
• Automated code deployment process in each environment(Development, QA, Staging, Production).
• Configured continuous integration process and interface with operations team to ensure project artifacts are deployed automatically to various environments using Jenkins.
• Accomplished in tool automation using Shell scripting.
• Participated in Bug review meeting and release builds to pre-production and production servers.
• Involved in deployment of application using Tomcat.
• Responsible for deployment on Linux for Dev/QA, staging, productions environment. Preparing build statistics and produce to management team.

Environment Roles & Responsibilities:

Client: CNO Services

Role: AWS Solution Architect

• Managed Tasks, Events & Alarms, Flow logs & trails.
• Created EC2 instances installed operating systems and installed oracle database for end client applications.
• Created/Managed VPC, Subnets, RouteTable, made connection between different zones.
• Launched EC2 Linux instances manual & via Cloud Formation.
• IAM Administration-Creating/Managing of IAM users, Groups, MFA, Policy and Roles.
• Handled alerts, daily support of incidents, manage customer's requests base on Service Management process/procedure Implemented all Best Practices related to Security, Availability and Scalability
• Wrote CloudFormation template to setup EC2 instances, security groups, S3 buckets,cloudwatch alarms, etc.
• Have been part of Disaster Recovery by creating snapshot of EC2 instances and RDS instances and by testing its functionalities on different regions.

Client: Uber and AT&T

Role: Consultant

Roles and Responsibilities:

• Provided effective and efficient customer service, resolving complaints and technical issues.
• Demonstrated active listening, strong interpersonal skills, and effective communication while addressing customer queries.
• Employed empathy and positivity to successfully resolve complaints and technical challenges.
• Monitored and maintained SLAs, created and updated templates, and kept agents informed about client issues, offers, and promotions.
• Offered personalized, competent, and proactive assistance to ensure a convenient support experience