Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
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Avinash Vishe

Avinash Vishe

Summary

Dynamic Cabin Crew professional with AIR INDIA LTD, skilled in passenger assistance and safety compliance. Proven ability to deliver exceptional in-flight service while effectively managing emergency procedures. Recognized for resolving passenger concerns promptly and maintaining a safe, welcoming environment. Strong communicator with a commitment to excellence in customer service.

Overview

21
21
years of professional experience

Work History

Cabin Crew

AIR INDIA LTD
12.2005 - Current
  • Assisted passengers with boarding and disembarking procedures.
  • Provided safety demonstrations and emergency procedure briefings.
  • Responded to passenger inquiries and resolved concerns effectively.
  • Ensured cabin cleanliness and organization throughout flights.
  • Collaborated with team members to deliver excellent service.
  • Monitored in-flight service and attended to passenger needs promptly.
  • Maintained knowledge of flight routes, schedules, and airline policies.
  • Communicated effectively with customers using English and other language skills.
  • Followed company regulations and rules promoting safe environment for both travelers and employees.
  • Provided first aid assistance to passengers when necessary.
  • Performed cabin checks throughout the flight to ensure passenger comfort and safety requirements were met.
  • Maintained a professional appearance at all times while interacting with customers.
  • Responded promptly to customer complaints or requests for service during flights.
  • Assisted disabled passengers as needed during boarding, deplaning and transfers .
  • Completed reports on incidents involving unruly or disruptive passengers.
  • Greeted passengers and provided assistance with boarding, seating and stowing of carry-on luggage.
  • Assisted passengers with inquiries regarding in-flight services, such as meal options and entertainment selections.
  • Demonstrated safety procedures for emergency situations and ensured compliance among passengers.
  • Conducted pre-flight briefings to inform passengers about the flight route, expected duration and onboard services.
  • Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
  • Observed passengers for intoxication or possible threat to safety.

Medical Promotion Officer

Tablets(INDIA)ltd
01.2005 - 06.2005
  • Informing Doctors relating new products manufactured by the company.
  • Achieving Sales Target.

Trainer Customer Service Executive

Reliance Infostream PVT LTD
07.2004 - 01.2005
  • Attending calls for making customer understand and trouble-shooting mobile usage.

Education

Master Of Business Administration In Human Resources. -

Sikkim Manipal University

Bachelor of Commerce -

The Kelkar Education Trust, V.G.Vaze College.

ST MARY'S English High School.

Skills

  • Passenger assistance
  • Safety compliance
  • In-flight service
  • Emergency procedures
  • Safety awareness
  • Customer assistance
  • Reliability and punctuality
  • Food and beverage service
  • Special needs assistance
  • Complaint handling
  • Team building
  • Training and mentoring
  • Baggage handling
  • Assertiveness
  • Disability services
  • Security measures
  • Initiative-taking
  • Compliance and regulations
  • Conflict mediation
  • Company policy adherence
  • VIP services
  • Emergency equipment assessment
  • Child restraint systems
  • Employee interaction
  • Company culture and values
  • Aircraft emergency evacuations
  • Grooming and personal hygiene
  • Luggage stowing
  • Flight preparation
  • Teamwork and cooperation
  • Strong work ethic
  • Customer service
  • Meal service
  • Problem-solving
  • Time management
  • Guest services
  • Attention to detail
  • Adaptability and flexibility
  • Multitasking and organization
  • Team collaboration
  • Clear communication
  • Food and beverage preparation
  • Emergency care
  • Verbal and written communication
  • Calm under pressure
  • Safety procedures
  • Hospitality service expertise
  • Passenger safety management
  • Aviation regulations
  • First aid
  • Preflight briefings
  • Professional appearance
  • Emergency response
  • Public speaking
  • Flight safety
  • Conflict resolution
  • Technical aptitude
  • Cabin searches
  • Issue resolution
  • Stress management
  • Cultural awareness
  • Crew coordination
  • Interpersonal communications
  • Brand promotion
  • Business class service
  • Regulatory compliance

Accomplishments

  • Special Extra Section flight(SESF/VVIP). Flown President, Vice President, Prime Minister and other Honorable Dignitaries.
  • Won the District Level football jr. Championship.

Affiliations

  • Playing football, Cricket, running.
  • Trained in Disaster Management .
  • Incharge of security, for cultural festival of the college (Dimensions )

Languages

Marathi
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
English
Bilingual or Proficient (C2)

Timeline

Cabin Crew

AIR INDIA LTD
12.2005 - Current

Medical Promotion Officer

Tablets(INDIA)ltd
01.2005 - 06.2005

Trainer Customer Service Executive

Reliance Infostream PVT LTD
07.2004 - 01.2005

Bachelor of Commerce -

The Kelkar Education Trust, V.G.Vaze College.

ST MARY'S English High School.

Master Of Business Administration In Human Resources. -

Sikkim Manipal University
Avinash Vishe