Avinash Jayaprakash

• Managed end-to-end Micro-segmentation network security project , from initial requirements gathering to post-implementation support and maintenance.
• Improved solution efficiency by designing and implementing scalable architectures for enterprise clients.
• Facilitated seamless communication between technical teams and non-technical stakeholders by effectively translating complex concepts into understandable terms for all parties involved in projects.
• Developed comprehensive documentation for solution design specifications, ensuring clear communication between stakeholders at all stages of project lifecycle.

• Design and Deploy Juniper SRX firewall in Data centers.
• Worked with GreenFIleds and Brown Fields Customer project on SRX high end and low end data center Projects with FInancial Institutions and Enterprise networks .
• Developed customized training programs for staff involved in Project Maintenance activities, ensuring consistency in approach across all projects.
• Provided technical guidance to junior engineers, enhancing their skills and knowledge in the field of professional services.

• Involved in Email Security appliance Feature Testing through Robot Framework
• Enhanced team collaboration by actively participating in Agile/Scrum meetings, providing valuable insights on quality assurance aspects.
• Advanced departmental knowledge-sharing by training new QA Engineers on company-specific testing methodologies and tools.
• Enhanced software quality by developing and implementing comprehensive testing strategies.
• Optimized test coverage by maintaining a well-organized, up-to-date library of test cases corresponding to application requirements changes over time.

• Worked in SRX high and low end Juniper Firewall devices in analyzing the Customer Raised problem reports , troubleshooting and Debug .
• Streamlined communication channels with cross functional teams, enhancing collaboration and information sharing among team members.
• Improved overall system efficiency by implementing innovative sustenance engineering techniques.
• Ensured effective risk management by proactively identifying potential hazards and implementing mitigation strategies during the planning phase of projects.
• Managed a cross-functional team of engineers to effectively address all aspects of sustenance engineering projects.

• Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.
• Tracked test reports and failures determined by root cause data trends.
• Optimized testing efforts through continuous improvement of test cases and methodologies.
• Reviewed, evaluated, and identified requirements for testability.

• Worked on Netscreen IDP and IPS devices .
• Worked as Escalation Engineer ,was involved in Issue replication in Lab .
• Debugging issues in customer environment and also involved interaction with Engineering Team to get the Bug fixed.
• Involved in creating Patch for customer .

• Worked on CIsco ANA product Solutions .
• Finalized project plans and obtained approval from clients.
• Supported project planning and execution efforts relating to technical documentation and process development.
• Edited technical documentation for clarity and conformity with overall goals, safety guidelines, and regulatory compliance.
• Led complete business transformation projects for CISCO clients, offering solutions based on customer requirements.

• Monitored network capacity and performance to diagnose and resolve complex network problems.
• Provided complete end-to-end engineering and installation of route-based IP network solutions.
• Performed troubleshooting for Juniper, Cisco, and packet analysis.
• Provided network support services for devices such as hubs, bridges, routers, and other hardware.

Worked as Network Engineer in NOC .

Created Cases raised by customer and assigned to the TAC teams

Monitoring the customer links and raising issues related to network Connectivity .

Talking with Internet and Leased Line vendor during the time of Network issues to get them resolved .