
Dynamic hospitality professional with a proven track record at HOTEL SWAGATH GRAND, excelling in event management and customer relationship building. Successfully enhanced guest experiences and drove sales through strategic promotions. Adept in quality control and team collaboration, fostering a motivated environment that consistently exceeded expectations.
In my previous role, I was responsible for the day-to-day operations of the hotel. I worked closely with the sales and operations teams to make sure everything ran smoothly and that guests had a great experience. I also managed banquet events and ensured they exceeded guest expectations.
Apart from that, I helped promote the hotel by using social media and other methods to attract more guests. I built and maintained good relationships with regular guests and new partners. I also looked after daily sales reports and made sure our standard operating procedures were followed properly.
Collaborated with kitchen staff to ensure smooth food preparation and service. Maintained cleanliness and organization of the kitchen according to health standards. Prepared high-quality dishes according to established recipes. Checked quality of raw materials before use. Stored foods correctly using correct storage containers and labelling systems.
PERSONAL INFORMATION
N.VENKAT AVINASH S/O N.SRINIVAS RAO
23rd June 2001