Avinash Kumar Sheopure
Indore
Summary
Accomplished professional aiming for a Branch Deputy Manager at Mahindra Finance . Extensive experience in sales leadership and analytical problem-solving to empower teams and achieve measurable results. Focused on driving growth and enhancing operational efficiency within a competitive market.
Overview
12
12
years of professional experience
Work History
Deputy Manager
Mahindra Finance
Indore
10.2023 - Current
- Delegated work to staff, setting priorities and goals.
- Analyzed borrower creditworthiness and financial information for risk assessment.
- Collaborated with clients to understand their financial needs and goals.
- Guided team members in compliance with lending regulations and policies.
- Developed relationships with real estate agents to generate referrals.
- Reviewed loan files for accuracy and completeness before submission.
- Resolved client inquiries regarding loans and payment options effectively.
- Reviewed loan applications, verified income sources, and evaluated collateral value.
- Resolved customer complaints regarding loan services in a timely manner.
- Assisted customers with understanding their options for refinancing existing loans.
BRANCH SALES MANAGER
POONAWALLA FINCORP
01.2022 - 01.2023
- Led team in achieving sales targets through effective coaching and training initiatives.
- Fostered strong relationships with clients to improve retention and loyalty rates.
- Built relationships with new and existing customers by personally interviewing to identify needs and preferences and delivered products and services that fit customer perfectly.
SALES MANAGER
FULLETRON INDIA CREDIT COMPANY
01.2021 - 01.2022
- Derived business through CA & DSA.
- Business generation of LAP.
- Collaborate with team members to achieve better results.
- Gather feedback from customers or prospects and share with internal teams.
- Actively seek out new sales opportunities through networking.
SENIOR SALES OFFICER
IDFC FIRST BANK
01.2019 - 01.2021
- Managed client relationships to enhance customer satisfaction and retention.
- Analyzed market trends to identify new business opportunities effectively.
- Trained and mentored junior sales staff on product knowledge and techniques.
- Conducted regular performance reviews to assess team effectiveness and growth.
SALES OFFICER
HDFC BANK
Indore
11.2015 - 08.2019
- Worked with cross-functional teams to achieve goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
RELATIONSHIP MANAGER
HDB FINANCIAL SERVICES
01.2015 - 01.2019
- Coordinated with internal teams to ensure timely processing of client requests.
- Resolved customer inquiries and complaints, enhancing overall client satisfaction.
- Developed and implemented strategies to improve client engagement and retention.
MANAGER
FAMILY BUSINESS
01.2014 - 01.2015
- Managed staff schedules and delegated tasks effectively.
- Oversaw daily operations to ensure smooth business workflow.
- Developed marketing strategies to enhance brand visibility and attract customers.
Education
MBA - Business Economics
IPS Academy
Indore01.2019
Bachelor of Science - CS
Barkatullah University Bhopal
Seoni Malwa01.2009
Skills
- Team leadership and coordination
- Customer relationship management
- Conflict resolution
- Sound skills in sales
- Customer service excellence
- Effective communication
- Strategic planning
- Time management
Languages
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Timeline
Deputy Manager
Mahindra Finance
10.2023 - Current
BRANCH SALES MANAGER
POONAWALLA FINCORP
01.2022 - 01.2023
SALES MANAGER
FULLETRON INDIA CREDIT COMPANY
01.2021 - 01.2022
SENIOR SALES OFFICER
IDFC FIRST BANK
01.2019 - 01.2021
SALES OFFICER
HDFC BANK
11.2015 - 08.2019
RELATIONSHIP MANAGER
HDB FINANCIAL SERVICES
01.2015 - 01.2019
MANAGER
FAMILY BUSINESS
01.2014 - 01.2015
MBA - Business Economics
IPS Academy
Bachelor of Science - CS
Barkatullah University Bhopal