Aviral Shukla

Accurately processed and entered data into various systems, ensuring data

integrity and consistency.

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Efficiently handled transaction processing, including payments, invoices, and

refunds, while adhering to company policies and regulations.

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Conducted in-depth data analysis to identify trends, patterns, and anomalies,

providing valuable insights to management

• Guiding the user (Banks) about the new products and their features Advanced "
• Supplying technical information based on practice, research and testing of any modern technology.
• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Broke down and evaluated user problems using test scripts, personal ability, and probing questions.
• Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
• Analyzed issues to find troubleshooting methods needed for quick Advanced remediation.