Avirup Biswas

• As senior SAP BRIM RAR consultant in Technology Media and Telecom industry for one of Major MAANG clients.

Industry - Technology , Media and Telecom

Achievements :-

• Currently leading Data Conversion and Reconciliation team for RAR in successful mock cutovers
• Co-leading the revenue reporting workstream team from offshore which includes RICEFW rationalization , developing Big Query reports related to International Controllership and Cloud Reporting.
• Designed the subledger reconciliation strategy for Parallel testing during the UAT cycles
• Mentored and guided team of consultants to successfully deliver RICEFs related to Data Conversion , Post load reconciliation , Cloud reporting.
• Led and assisted around successful implementation and mapping of more than 200 requirements from Order Management workstream for Cloud Order to Cash implementation.

Responsibilities :-

• Currently leading data migration for Cloud online and offline customers across 19 Sales Org and revenue contracts across 3rd Party and 1st Party monetizers for multiple Product Areas. This included designing the data migration methodology and strategy, across teams , designing and developing the Post load recon dashboard and working with Controllership on the MJE strategy post migration.
• Mentored analysts and consultants to draft Functional specs related to Cloud reporting for Deferred Revenue Waterfall and Rollforward , Balance sheet UR and DR representation , Inbound processing , RAR to GL postings and Local GAAPs.
• Worked with cross legacy teams across Payments , Revenue recognition and Charging to develop a comprehensive Reconciliation report on Big Query which will give the variance across RAR and legacy subledger system during UAT and Mock Cutover cycles.
• Supported BRIM go-live for Order Management users at Manila and identifying user pain points to further streamline the order booking process through BRIM-SOM.
• Leading end to end ITC from Deloitte to test and validate contract creation , price allocation , revenue recognition and contract modification across GAAP and LGAP for subscription and usage products from SOM-CI , Salesforce CPQ and other in-house ordering platforms.

• Independently functioned as Consultant for Utilities and Technology companies based in North America , Canada and Manila which involved complex implementation and AMS assignments covering CRM processes , Retail services , Field service management and Order management.

Industry :- Utilities and Technology

Achievements :-

• Successfully coordinated with partner and direct channels interface testing from SAP side for multiple integration cycles.
• Mentored and guided team of analysts and consultants to successfully deliver RICEFS related to Change processes , Order Booking and Fulfillment , ODI , Provisioning , Order Validations , Renewals ,Pricing and Order API
• CRM Alerts and interactive scripting processes led to reduction of call handling time by 30 %
• Engineered CRM dashboards for utility front office agents which
  boosted call handling duration by 25 % resulting in improved
  customer experience

Responsibilities :-

• Responsible for developing Proof of Concepts for SOM use cases related to Cloud subscription models.
• Implementing Baseline configurations in system related to SOM , Pricing ,SOM-CI integration along with master data readiness in S/4 for Business partners , SKUs and pricing records across 19 Sales org.
• Coordinating with Cross functional and cross technical teams across partner and direct channel systems , orchestration middleware layer and Provisioning systems to drive auto-order booking , contract creation , fulfillment and provisioning processes
• Managed various client stake holders of major water utility client from business users to B suite executives across Customer relations , Field Services ,Collections and Mergers and Acquisitions on resolution of critical incidents, assist in data loads during M&A cutover activity ,understand process gaps and recommend process improvements
• As Functional Owner was involved in Business process design documents , mapping user stories with BPD documents , drafting Functional specifications related to CRM processes such as contract management , Outage Management, Promotion programs and other Front office processes.
• Mapped actionable user stories for utility CRM processes and
  operated using a maturity model framework to derive data for
  theCost Value matrix which helped in strategizing the immediate
  areas of concern in the client's Meter to Cash process.

• Devised a strategy for automating manual settlement and
  reconciliation process, thereby increasing overall efficiency by
  30%
  • Assisted assigned team in developing number of RPA solutions
  using VBA macros for Agency Lending and Stock Borrow Loan
  Departments

• Taken ownership for end-to-end development of RICEFWs
  and Feature Requests involving Code, Technical Specification
  Documents and Technical Unit Test Cases.
• Designed a solution for SuccessFactors to ECC integration to
  automate the client’s Core HR Processes, resulting in Cloud
  Transformation