Avisek Debnath
CCA & Team Member
Kolkata
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Team Member, Customer Service Desk
Shoppers Stop Ltd
Kolkata
09.2023 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Maintained productive, efficient approach to all tasks.
- Contributed to team success by completing jobs quickly and accurately.
- Addressed and resolved customer complaints in polite and professional manner.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained database systems to track and analyze operational data.
- Evaluated customer needs and feedback to drive product and service improvements.
- Collected, arranged, and input information into database system.
Fashion Consultant
Shoppers Stop Ltd
Kolkata
04.2022 - 08.2023
- Encouraged customers to find accessories and other upsell items to complete ensembles.
- Dressed and accessorized mannequins to highlight featured clothing and accessories.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Developed loyal customer base by providing excellent customer service.
- Assisted customers with selecting clothing items and accessories based on individual needs.
- Restocked shelves and organized displays in alignment with merchandising standards.
- Greeted customers, identified needs and provided product advice.
Fashion Assistant
Kontoor Brands India Pvt Ltd
Kolkata
04.2014 - 03.2022
- Encouraged customers to find accessories and other upsell items to complete ensembles.
- Dressed and accessorized mannequins to highlight featured clothing and accessories.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Cleaned, closed, and secured store at end of shift.
- Developed loyal customer base by providing excellent customer service.
- Assisted customers with selecting clothing items and accessories based on individual needs.
- Restocked shelves and organized displays in alignment with merchandising standards.
- Greeted customers, identified needs and provided product advice.
Education
Bachelor Of Commerce - Accounting
Vivekananda College
Thakur Pukur 04.2001 -
Skills
Cash Handling
Timeline
Team Member, Customer Service Desk
Shoppers Stop Ltd
09.2023 - Current
Fashion Consultant
Shoppers Stop Ltd
04.2022 - 08.2023
Fashion Assistant
Kontoor Brands India Pvt Ltd
04.2014 - 03.2022
Bachelor Of Commerce - Accounting
Vivekananda College
04.2001 -
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