AVISHEK ADHIKARY
Asst. Warranty Incharge
KULIA
Summary
To work in a organization that would provide me an opportunity to learn and grow and participate in the growth of betterment of organization by my effective and efficient skills.
Experienced in warranty management, focusing on claims processing, customer relationships, and operational efficiency through strategic planning, collaboration, and conflict resolution for improved outcomes.
Overview
3
3
years of professional experience
3
3
Language
Work History
ASSISTANT WARRANTY INCHARGE
MEGHA AUTOMOTIVE LLP
06.2025 - Current
- Coordinated daily administrative tasks to ensure operational efficiency and streamline communication.
- Assisted with inventory management, organized filing systems, and supported management through report preparation. Adaptable and proficient in learning new concepts quickly and efficiently.
- Managed warranty claims paperwork accurately to secure timely reimbursement from manufacturers while adhering to strict deadlines imposed by vendors or suppliers
SERVICE ADVISOR
LEXUS MOTORS LTD
11.2024 - 04.2025
- Assisted customers in identifying vehicle service needs and provided detailed explanations of recommended repairs.
- Managed warranty claims paperwork accurately to secure timely reimbursement from manufacturers while adhering to strict deadlines imposed by vendors or suppliers.
- Maintained a clean and professional service department to reflect well on the dealership's image. Provided guidance on vehicle maintenance and repairs.
- Coordinated service appointments and follow-ups, ensuring seamless communication between clients and technicians.
SERVICE ADVISOR
BITTU AUTOMOBILE SERVICE PVT LTD
06.2024 - 10.2024
- Provided expert guidance on vehicle maintenance and repair options to enhance customer satisfaction.
- Coordinated service appointments and follow-ups, ensuring seamless communication between clients and technicians.
- Assisted clients in understanding service contracts and warranty coverage, fostering trust and transparency.
DET-1N
TATA CUMMINS PVT LTD
02.2023 - 02.2024
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
Education
DIPLOMA - AUTOMOBILE ENGINEERING
BENGAL INSTITUTE OF TECHNOLOG
Katwa 04.2001 -
Certificate of Technical Studies - MECHANIC MOTOR VEHICLE
BAGDA GOVT ITI
Bagdah, India 04.2001 -
High Secondary - Science
RANGHAT ANCHAL HIGH SCHOOL
Bagdah, India01.2015
Secondary - Secondary Education
RANGHAT ANCHAL HIGH SCHOOL
Bagdah, India01.2013
Skills
Computer skills
Time management
Fast learner
Verbal and written communication
Microsoft Office Suite
Calm demeanor
File Management: Organization and Control
DECLARATION
I here by solemnly declare that above furnished particulars are true to the best my knowledge and belief.
Timeline
ASSISTANT WARRANTY INCHARGE
MEGHA AUTOMOTIVE LLP
06.2025 - Current
SERVICE ADVISOR
LEXUS MOTORS LTD
11.2024 - 04.2025
SERVICE ADVISOR
BITTU AUTOMOBILE SERVICE PVT LTD
06.2024 - 10.2024
DET-1N
TATA CUMMINS PVT LTD
02.2023 - 02.2024
DIPLOMA - AUTOMOBILE ENGINEERING
BENGAL INSTITUTE OF TECHNOLOG
04.2001 -
Certificate of Technical Studies - MECHANIC MOTOR VEHICLE
BAGDA GOVT ITI
04.2001 -
High Secondary - Science
RANGHAT ANCHAL HIGH SCHOOL
Secondary - Secondary Education
RANGHAT ANCHAL HIGH SCHOOL