Avishek Behera
Baripada
Summary
Persuasive, self-motivated leadership professional with expertise in expanding network connections. Skilled at introducing products, educating clients and implementing pricing strategies. Specializes in developing new territories and discerning customer needs to deliver solutions. Customer-oriented, strategic-thinking professional with several years of experience in building relationships, cultivating partnerships, retaining top accounts, and growing profit channels by establishing trust. Highly persuasive professional known for exceeding targets. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
9
9
years of professional experience
Work History
Business Development Associate(Retention)
Delhivery Ltd
Jharsuguda
03.2024 - Current
- New Client Onboarding,Indent creation for Vehicle Placing.
- Communicated regularly with vendors regarding schedules or changes in order requirements.
- Coordinated with customer service representatives to resolve any issues related to shipping delays or damaged items.
- Utilized GPS systems to track vehicle movements in real-time and provide updates on estimated arrival times.
- Collaborated with warehouse personnel to coordinate pick-ups and drop-offs at designated locations.
- Planned routes and scheduled deliveries for various types of vehicles based on size, weight, destination.
- Inspected cargo prior to loading, unloading to verify accuracy of contents against invoices, shipping documents.
- Processed payments for freight bills using established accounts payable procedures.
- Maintained records of all incoming and outgoing shipments, including tracking numbers, weights, costs, and other related data.
- Tracked orders from origin point through final destination while providing timely status updates.
- Addressed customer inquiries concerning shipment status or delivery schedule changes.
- Ensured compliance with all state, federal, and local regulations regarding transportation operations.
- Resolved discrepancies between actual freight costs versus those listed on invoices.
- Verified completion of paperwork required for pickups and deliveries according to company policies.
- Performed regular maintenance checks on fleet vehicles to ensure safety standards are met.
- Organized and monitored shipments to ensure they were delivered on time and within budget.
- Prepared reports summarizing activities such as daily trips taken, miles logged, fuel expenses incurred.
Senior Executive (Real Estate Procurement)
Delhivery Ltd
Bhubaneswar
09.2021 - 02.2022
- Established procedures for tracking property ownership records, tenant information, occupancy rates and lease agreements.
- Conducted market research and analysis to identify potential business opportunities.
- Facilitated communication between tenants and landlords regarding issues relating to building maintenance or repairs.
- Performed due diligence reviews on proposed acquisitions or developments to ensure compliance with regulations.
- Analyzed financial statements for accuracy prior to submission of monthly invoices.
- Managed multiple projects simultaneously while adhering to strict deadlines.
- Prepared periodic financial reports on current projects and investments.
- Managed client relationships and provided exceptional customer service.
- Ensured that all required paperwork was completed accurately before submitting offers on behalf of clients.
- Reviewed legal documents such as deeds, leases, titles, mortgages and related documents prior to closing transactions.
- Monitored changes in local real estate market conditions including pricing trends, zoning ordinances and development regulations.
- Identified areas of improvement within existing operational processes to increase efficiency.
- Coordinated with vendors to facilitate timely completion of maintenance tasks at rental properties.
- Assisted in the preparation of budgets for new construction projects.
- Provided guidance to staff members regarding best practices in property management operations.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Assisted owners with analyzing complex real estate documents and loan agreements.
PDA Vendor(Blue Dart DHL)
DHL
Jharkhand
02.2019 - 07.2021
- Analyzed vendor performance data to identify areas for improvement or cost savings opportunities.
- Collaborated with cross-functional teams to ensure successful execution of vendor projects.
- Created reports summarizing key metrics related to vendor activities.
- Recognized security risks to properly handle situations.
- Operated register, handled cash and processed credit card transactions.
- Worked in Jharkhand,West Bengal and Odisha ware houses handling around 14 warehouses having approx 300plus biker delivery boys for smooth and timely delivery of shipments.
Senior Associate
TT LOGISTICS –GSA OF BRITISH AIRWAYS
Bengaluru
10.2018 - 01.2019
- Prepared reports on all cargo movements within assigned area of responsibility.
- Coordinated the scheduling of deliveries with customers according to their requirements.
- Provided guidance on proper handling techniques for hazardous materials to ensure safe transport conditions.
- Coordinated freight forwarding activities to ensure efficient delivery of goods.
- Supervised the loading and unloading of cargo, including inspecting and verifying contents.
- Cargo Planning for flight .
- Export & Import Documentation.
Executive
Delhivery Ltd
Gurugram
08.2015 - 09.2018
- Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers.
- Use route planning software to build efficient delivery routes.
- Manage the dispatch of contract carriers and resolve issues throughout the day.
- Identify problem areas, including restructuring routes to improve operational efficiencies.
- Train and develop contract carriers, dispatchers to meet and exceed customer expectations
- Ensure that all work is completed accurately and within established time frame. Ensure photos are taken for every job.
- Allocate and request additional resources as needed.
- Develop and mentor staff to reach goals; train staff on company policies and procedures.
- Ensure compliance with corporate warehouse policies, procedures and programs.
- Oversee a daily of 300+ deliveries, 30 trucks.
- Tracked payments received from customers and updated account status accordingly.
- Identified and resolved discrepancies between customer accounts and invoices.
- Provided support to internal departments in resolving billing inquiries or complaints from customers.
- Processed credit card payments for customers.
- Prepared detailed analysis of aging accounts receivables for management review.
- Monitored overdue accounts and contacted delinquent customers to arrange payment plans.
- Generated monthly statements for all accounts receivable transactions.
- Ensured timely collection of revenue from customers.
- Reconciled daily cash receipts to ensure accuracy.
- Raising the invoices against B2B services to the clients
- · Organize POD with branch offices and clients for reconciliation purpose.
Education
Bachelor of Science - Science Education
North Odisha University
Baripada, OR07-2014
Skills
- Lead Generation
- Industry Trends
Languages
Odia
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Bengali
Beginner
A1
Timeline
Business Development Associate(Retention)
Delhivery Ltd
03.2024 - Current
Senior Executive (Real Estate Procurement)
Delhivery Ltd
09.2021 - 02.2022
PDA Vendor(Blue Dart DHL)
DHL
02.2019 - 07.2021
Senior Associate
TT LOGISTICS –GSA OF BRITISH AIRWAYS
10.2018 - 01.2019
Executive
Delhivery Ltd
08.2015 - 09.2018
Bachelor of Science - Science Education
North Odisha University
Similar Profiles
Mohammad Naseem KhanMohammad Naseem Khan
Senior Project Engineer - Process Engineering at Delhivery LtdSenior Project Engineer - Process Engineering at Delhivery Ltd
Naseem KhanNaseem Khan
Senior project engineer - Process Engineering at Delhivery LtdSenior project engineer - Process Engineering at Delhivery Ltd
Ankita BharadwajAnkita Bharadwaj
Product Manager at Delhivery LTDProduct Manager at Delhivery LTD