Avishek Chakraborty
Senior AI PM
Bangalore
Summary
Senior Product and Program Manager with over 8 years of experience developing and launching AI-powered products across healthcare, finance, and enterprise SaaS sectors. Delivered over 6 GenAI products from inception to production, reducing resource hours through automation while achieving high stakeholder satisfaction. Manages the full product lifecycle—discovery, roadmapping, launch, and iteration—while translating complex AI capabilities into user-friendly solutions. Certified Scrum Master with strong expertise in cross-functional team leadership and Agile methodologies.
Overview
3
3
Languages
21
21
Certifications
8
8
years of professional experience
Work History
Senior Project Manager / Scrum Master
PwC
07.2024 - Current
- Launched 4 production GPT solutions adopted by 200+ active users across 3 enterprise accounts within 90 days of introduction, transforming product workflows: FSD/TSD generator facilitating documentation processes at an 80% faster rate, Salesforce Apex code generator accelerating development cycles by 95%, SAP ABAP code generator delivering a 90% efficiency boost, and RTM generator yielding savings of over 1000 hours per project.
- Managed four simultaneous GenAI product launches for enterprise clients in healthcare, finance, and SAP sectors, ensuring timely delivery and adherence to budget constraints
- Engineered content orchestration system for marketing teams at three leading U.S. healthcare firms, facilitating AI-driven process for authoring, generating, reviewing, and approving MLR-compliant promotional content, achieving 65% decrease in time to market while ensuring 100% FDA audit trail compliance.
- Steered agile ceremonies for teams of 8–15, directing creation of project charters, risk registers, RACI matrices, and stakeholder communication plans to enhance project alignment.
- Utilized Jira and Confluence for project tracking and documentation management. Leveraged Azure DevOps and Azure Boards for agile project execution and monitoring. Applied OpenAI GPT for enhancing stakeholder communication and content generation. Managed stakeholder expectations through effective RACI frameworks and risk registers. Implemented agile methodologies, including Scrum, to drive team productivity and project success. Facilitated collaborative planning sessions using Azure tools to align project goals. Developed risk registers to proactively address potential project challenges. Streamlined stakeholder management processes to ensure consistent engagement and feedback.
- Managed cross-functional teams to complete intricate projects on time and within budget, ensuring clear communication and collaboration across all stakeholders.
- Established and applied project management methodologies, refining processes and enhancing team efficiency to meet project objectives.
Project Manager / Consultant – Generative AI
KPMG
07.2022 - 07.2024
- Productionized AI-driven customer care chatbots with Azure Cognitive Services, achieving a 40% reduction in tier-1 support handle time. Led mentorship for developer teams of 6 to 10, enhancing agile delivery and clean coding skills.
- Implemented OKR-driven sprint goals and RACI frameworks, overseeing three product programs concurrently, maintaining zero scope creep among teams of over 20 members.
- Implemented OKR-driven sprint goals and RACI frameworks, leading to a fifty percent increase in team productivity. Oversaw three product programs concurrently, achieving zero scope creep among teams with more than 20 members.
- Developed project charters and implemented OKRs for alignment and focus. Utilized Jira and Azure DevOps for project tracking and collaboration. Facilitated change management processes for smooth transitions and stakeholder engagement. Created RACI matrices to clarify roles within teams and leveraged Azure Cognitive Services and GenAI to enhance project innovation. Documented processes in Confluence to promote knowledge sharing and analyzed data using SQL to inform decision-making.
Consultant – Data and Analytics
Deloitte
09.2021 - 07.2022
- Oversaw implementation of enterprise data warehouse integrations (extraction transformation load reconciliation) for 3 business units, decreasing reporting latency from 48 hours to less than 4 hours with robust CI/CD governance utilizing Azure DevOps and GitHub.
- Supervised team of 5 data engineers to revamp end-to-end ETL architecture for significant US healthcare client using Azure ADF, SSIS, and SQL, enhancing data pipeline accuracy twofold and saving more than 1000 engineering hours annually through complete automation of Azure orchestration pipelines.
- Improved data quality twofold, enabling client leadership to make timely, data-driven operational decisions.
- Orchestrated ETL operations with Azure Data Factory, streamlining data workflows and establishing CI/CD frameworks with Azure DevOps for faster release schedules. Managed code repositories on GitHub to enhance team collaboration and version control. Developed SQL databases for data warehousing solutions that improved analytics capabilities. Utilized SSIS for automated data processes, minimizing manual intervention. Enhanced database efficiency in DBMS through refined indexing and storage strategies while performing in-depth data analysis to support strategic initiatives and synchronize data management objectives across teams.
Application Development Analyst
Accenture
06.2020 - 09.2021
- Revamped legacy healthcare application infrastructure, improving incident resolution times and enhancing overall system efficiency.
- Engineered automated regression test suites with 80%+ functional coverage, reducing post-release defect levels and increasing software reliability.
- tools: Azure DevOps, ASP.NET, Web API, C#, MS SQL, React.js, microservices, IBM MQ, Agile methodology, Scrum framework.
Associate Software Engineer
Accenture
04.2018 - 06.2020
- Implemented CI/CD pipeline for healthcare client using Jenkins, IBM UCD, and IBM RTC, reducing manual deployment time by 60%
- Developed SSRS/SSIS reporting dashboards to convert raw healthcare data into operational insights for leadership
- tools: C# VB.NET MS SQL SSRS SSIS IBM RTC IBM UCD Jenkins SonarQube Production Support.
Education
Bachelor of Technology (B.Tech) - Electronics and Electrical Engineering
KIIT University
Bhubaneswar, India04-2018
MBA - Business Analytics
Manipal Academy of Higher Education
Udupi, India 04.2001 -
Skills
Agile methodologies
Certification
AI and Generative AI
Timeline
Senior Project Manager / Scrum Master
PwC
07.2024 - Current
Project Manager / Consultant – Generative AI
KPMG
07.2022 - 07.2024
Consultant – Data and Analytics
Deloitte
09.2021 - 07.2022
Application Development Analyst
Accenture
06.2020 - 09.2021
Associate Software Engineer
Accenture
04.2018 - 06.2020
MBA - Business Analytics
Manipal Academy of Higher Education
04.2001 -
Bachelor of Technology (B.Tech) - Electronics and Electrical Engineering
KIIT University