Summary
Overview
Work History
Education
Skills
Languages Known
Profile Snapshot
Hobbies and Interests
Personal Information
Timeline
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Avishek Goswami

Avishek Goswami

Kolkata

Summary

Results-driven Hotel Management Graduate with a diploma from IIHM Kolkata and extensive internship experience at Taj Chandela and ITC Windsor. Demonstrated ability to enhance service delivery across renowned brands such as Taj, Marriott, and Hyatt. Recognised with an award for outstanding service at ITC Grand Chola, complemented by skills in retail and facility management.

Overview

18
18
years of professional experience

Work History

Consultant

Insurance Advisor
11.2025 - Current

Assistant Facility cum Admin Manager

SVF entertainment and Hoichoi Technologies
05.2024 - 01.2025

Assistant Admin Manager

A N John Pvt Ltd
12.2022 - 03.2024

Facility Executive

Colliers India Pvt Ltd
05.2021 - 11.2022

Snr Executive Mall Operations

Blackstone Group (Nexus Malls India)
Bhubaneswar
06.2018 - 10.2020

Duty Manager Front Office

Hotel Fidalgo Goa
Goa
12.2016 - 06.2018

Front Desk Agent

Grand Circle Cruise Line
12.2015 - 09.2016

Front Office Duty Manager

Country Inn & Suites by Carlson Rezidor
Panaji, Goa
05.2013 - 09.2015

Front Office Supervisor

Carlson Rezidor
Amritsar, Punjab
04.2012 - 04.2013

Reservation Supervisor

ITC Grand Chola
10.2011 - 04.2012

Guest Service Officer – Concierge and Lounge Reception

Hyatt Regency Pune
Pune
09.2010 - 09.2011

Front Office Assistant Concierge

Marriott Resort and Spa
Goa
06.2008 - 08.2009

Education

Hotel Management Graduate and Diploma -

IIHM Kolkata
Kolkata, India
01-2008

All India Senior School Certificate - CBSE

Apeejay School
Kolkata, WB
01-2005

Secondary School - CBSE

01-2003

Skills

  • Client relationship building
  • Vendor negotiation
  • Team collaboration
  • Client relationship management
  • Customer Service
  • Employee management

Languages Known

English
Hindi
Bengali

Profile Snapshot

Hotel Management Graduate and Diploma from IIHM Kolkata, India (2005-08). Underwent training from Taj Chandela Khajuraho for 22 weeks and also at ITC Windsor Bangalore for 1 month. Worked and trained with leading brands such as Taj, Marriott, Hyatt, and ITC Hotels & Carlson Rezidor upscale brand & Grand Circle Cruise Lines. Achieved Service Excellence Award at ITC Grand Chola, Chennai (A Starwood Luxury Collection). Experience in Retail Management and Facility Management.

Hobbies and Interests

  • Playing Cricket
  • Listening to Music

Personal Information

Passport Number: P1530642

Timeline

Consultant

Insurance Advisor
11.2025 - Current

Assistant Facility cum Admin Manager

SVF entertainment and Hoichoi Technologies
05.2024 - 01.2025

Assistant Admin Manager

A N John Pvt Ltd
12.2022 - 03.2024

Facility Executive

Colliers India Pvt Ltd
05.2021 - 11.2022

Snr Executive Mall Operations

Blackstone Group (Nexus Malls India)
06.2018 - 10.2020

Duty Manager Front Office

Hotel Fidalgo Goa
12.2016 - 06.2018

Front Desk Agent

Grand Circle Cruise Line
12.2015 - 09.2016

Front Office Duty Manager

Country Inn & Suites by Carlson Rezidor
05.2013 - 09.2015

Front Office Supervisor

Carlson Rezidor
04.2012 - 04.2013

Reservation Supervisor

ITC Grand Chola
10.2011 - 04.2012

Guest Service Officer – Concierge and Lounge Reception

Hyatt Regency Pune
09.2010 - 09.2011

Front Office Assistant Concierge

Marriott Resort and Spa
06.2008 - 08.2009

Hotel Management Graduate and Diploma -

IIHM Kolkata

All India Senior School Certificate - CBSE

Apeejay School

Secondary School - CBSE

Avishek Goswami