Avnish Shukla
Ghaziabad
Summary
Operations and Project Coordinator with over 8 years of experience in managing large-scale, cross-functional projects. Expertise in project governance, risk assessment, and performance tracking, ensuring effective stakeholder communication. Proficient in dashboarding, compliance, and delivery management within IT-enabled services. Consistently delivers projects on time and under budget through proactive communication and organized methodologies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Project Coordinator
TCS (Core Integra Consulting Pvt Ltd)
06.2022 - 01.2025
- Led a team 30+ across multiple regions, ensuring compliance & project quality.
- Prepared weekly and monthly reports regarding results of inspections and compliance reviews. Providing insights and key problem area to management about ongoing issues in the process and infrastructure.
- Monitoring real time incident through Command Center Management and providing intel to the ground team for further investigation.
- Reviewing the RCA and Mitigation plan provided against the critical issues to reduce operational risk.
- Recommended financial management practices to reduce cost liabilities and improve resource utilization.
- Designed and published dashboards to track project progress, metrics and KPIs providing insights to stakeholders.
- Managed daily operations of organization.
- Helped team members tackle daily workloads with confidence through empowered training and motivational strategies.
- Coordinating the Tata Building India Project at the zonal level, overseeing National Essay event planning, execution, and logistics.
- Created detailed reports on operational activities for review by senior leadership. Maintaining KPI and KRI for the region to obtain zero defect delivery.
- Enhanced customer satisfaction through operational excellence and service improvements.
- Closely work with some of the prestigious client like IIT, IIM, Railway Recruitment Board, Staff Selection Commission and District Administration to deliver the Project in a very effective manner.
- Conducted regular site visits to assess operational practices and identify areas for improvement.
- Award/Achievements: Certified Contextual Master
- Appreciated By VP for support in Delivering SSC 2023 Project
- Participated HDFC, NCB Handholding Project as a Technical Support Engineer by Globtier Infotech - Noida
Operations Executive
TCS (Core Integra Consulting Pvt Ltd)
03.2016 - 05.2022
- Managed planning of daily schedules and operational tasks for the team completing Lanscape, Mock and Actual Assessments.
- Managed monitoring and oversight of operations, ensuring all jobs were completed on time and as planned.
- Streamlined communication channels between departments, improving cross-functional collaboration.
- Managing the inventory and logistics for assessments at HUB level.
- Coordinating with District Administration including Police Officials and judiciary department for successful delivery of Online and Offline Examination.
- Managing the team at HUB and Division level to maintain and track the daily task assign to the team.
Education
MBA - Information Technology Management
Integral University
Integral UniversityBachelor of Arts -
CSJM University
KanpurSkills
- Logistics and resource planning
- Performance evaluation
- Customer relationship management
- Project management
- Team collaboration
- Microsoft Office 365 and Excel
- Documentation and reporting
- Operational oversight
- Dashboard reporting
- Multi-operations management
- Hardware and software installation
- Data analysis
Certification
- Computer Hardware Networking, Jetking Kanpur
- Microsoft Excel, Udemy & Simplilearn
Accomplishments
- Certified Contextual Master
- Appreciated By VP for support in Delivering SSC 2023 Project
- Participated HDFC, NCB Handholding Project as a Technical Support Engineer by Globtier Infotech - Noida
Hobbies and Interests
- Playing Cricket
- Listening to the Music
Disclaimer
I hereby declare that all the information provided by are the correct to the best of my knowledge.
Languages
- Hindi
- English
Timeline
Project Coordinator
TCS (Core Integra Consulting Pvt Ltd)
06.2022 - 01.2025
Operations Executive
TCS (Core Integra Consulting Pvt Ltd)
03.2016 - 05.2022
MBA - Information Technology Management
Integral University
Bachelor of Arts -
CSJM University
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