Avtar Singh
Chandigarh
Summary
To work in an environment where I can learn, grow, enhance my capabilities and became an asset for the company, which can give more profile to my stakeholder.
Overview
7
7
years of professional experience
Work History
Quality Auditor
Knack Global
S.A.S Nagar Mohali, Punjab
01.2021 - Current
- Working in RightSourcing process, in which we are taking care the whole document credential process of the providers.
- Currently working as Mentor (SPA) and taking care the 2 clients with 9 members of team.
Gap
Personal Time Off
Chandigarh
11.2020 - 01.2024
CSE (Custom Service Executive)
Competent Synergies
S.A.S Nagar Mohali, Punjab
10.2019 - 11.2020
- Working in Paytm Wallet process and taking care the complaints and queries regarding customer payments and cashback.
Gap
Personal Time off
06.2019 - 10.2019
CSE (Custom Service Executive)
Teleperformance
S.A.S Nagar Mohali, Punjab
08.2018 - 06.2019
- Flipkart Process : Taking care the L2 queue, resolving the complaint which received via Emails, provide the resolution to the Customer.
- Jio: Due to Ram down of Flipkart process i moved to Jio telecom process and taking care the custom queries and provide the resolution as per company polices.
Education
Certificate - Advance MS-Excel
CIIT
Sector 14 West Chandigarh, UT06-2018
Bachelor of Arts -
S.G.G.S.C SECTOR 26 CHD (PANJAB UNIVERSITY)
Chandigarh, U.T06-2017
Certificate of Higher Education (+2) - Humanities
P.S.E.B
Mohali, PB03-2014
Secondary School Certificate (10th) -
G.M.S.S.C SECTOR 22 A CHD (C.B.S.E)
Chandigarh, UT03-2012
Skills
- Transparent Communication
- Collaborative Teamwork
- Skilled in Computer Applications
- Client Relationship Management
- Quality management
- Team leadership
Affiliations
- FIRST AIDER duty on 15 AUG & 26 JAN also at parade ground sec 17 Chd.
- National seminar organized by department of English in “S.G.G.S.C” sector 26 , Certificate of appreciation of student coordinator.
- Certificate of appreciation on “WORLD DOWN SYNDROME DAY” on 21 March 2017.
- Certificate of MERIT by “S.G.G.S.C” sector 26 for my activities in NSS.
- Attended 2 “NSS 7 DAY SPECIAL CAMP”.
- Attended CAMP of “YOUTH LEADERSHIP TRAINING CAMP” from Department of Youth Welfare Panjab University, Chandigarh.
- Attended “INTER STATE YOUTH RED CROSS TRAINING CAMP” from Indian Red Cross Society Haryana State Branch.
- VOLUNTEER duty on the celebration of “WORLD ENVIRONMENT DAY” on June 5, 2016 with NGO YUVSATTA.
- Honoured by Mayor ARUN SOOD for my activities in Social Work.
Personal Information
- Father's Name: Kanwaljeet Singh
- Age / Date of birth: 10/07/1996
- Gender: Male
- Nationality: Indian
- Marital status: Single
- Language: Punjabi, English, Hindi
Timeline
Quality Auditor
Knack Global
01.2021 - Current
Gap
Personal Time Off
11.2020 - 01.2024
CSE (Custom Service Executive)
Competent Synergies
10.2019 - 11.2020
Gap
Personal Time off
06.2019 - 10.2019
CSE (Custom Service Executive)
Teleperformance
08.2018 - 06.2019
Certificate - Advance MS-Excel
CIIT
Bachelor of Arts -
S.G.G.S.C SECTOR 26 CHD (PANJAB UNIVERSITY)
Certificate of Higher Education (+2) - Humanities
P.S.E.B
Secondary School Certificate (10th) -
G.M.S.S.C SECTOR 22 A CHD (C.B.S.E)
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