Awadesh Kumar Jha
Director of Food and Beverage
Liluah
Summary
A thorough Food and Beverage professional with extensive operational knowledge and process driven approach. Exposure to varied cultures and understanding of external and internal customer needs.
Overview
18
18
years of professional experience
3
3
Languages
Work History
Director Food and Beverage
Novotel Hyderabad Airport
11.2023 - Current
- Average monthly revenue of 4.5 crores per month
- Achieved 15% growth in overall revenue vs previous year
- Introduction of Theme Buffets
- Redesigned menus
- Led Hygiene and HSE audits
- Led Green Key Certification
Director Food and Beverage
Holiday Inn Mumbai Airport
11.2022 - 11.2023
- Responsible for Overall Operations of all Outlets, Kitchen, KST and Guest Experience
- Average monthly revenue of 3.5 crores per month
- Scored 100% in brand audit
- Department of the Quarter Award for Q2
- Designing annual budgets for the department
- Handling and driving Guest Experience at the hotel level
Director Food and Beverage
Radisson Blu Nagpur
02.2022 - 11.2022
- Responsible for Overall Operations of all Outlets, Kitchen, KST and Guest Experience
- Average monthly revenue of 3.5 crores per month
- Handling Kitchen
- Food and Beverage Service, Catering Sales, Guest Experience
- Redesigning of all outlet menus
- Handling and driving Guest Experience at the hotel level
Food and Beverage Manager
Novotel Pune
09.2019 - 02.2022
- Handling Kitchen
- Food and Beverage Service, Catering Sales
- Launched New Breakfast concept for Buffet
- Redesigned menus of all outlets through menu engineering
- Worked on redesign of all outlets in consultation with owning company
Food and Beverage Manager
Novotel Guwahati
05.2017 - 09.2019
- Handling Catering Sales & F&B Service
- Achieved revenue of 45% over budget in 2018 and 2019
- Catered to high end catering events involving Honorable Home Minister, Chief Ministers, and Governors on a regular basis
- Positioned Food and Beverage with premium APC against compset of Radisson and Taj
Food and Beverage Manager (Kitchen and F&B Service)
Ibis Pune
02.2014 - 04.2017
- Increased the revenue with constant focus on sales growth of 40% revenue from Feb 2014
- Increased Tripadvisor ranking from 52 to 27 a sole process owner
- Increased Zomato rating from 2.8 to 3.4
- Achieved 100% Service score in Brand Audit 2014 and 2015
- Initiated multi skilling project at ibis Maharashtra
- Developed F & B to maintain No.1 ranking in Internal Trust You Survey among ibis Hotels
- Created standard process for service while maintaining manning ratio and increasing revenue
- Over headed kitchen renovation and delivered highest levels of excellence in most extreme resource crunch
- Successfully led hotel to achieve IS0 9001:140001 certification as trainer and process owner
Unit Manager
Eon IT Park-Panchshil Mayur
05.2012 - 01.2014
- Pre-opening of Corporate Catering Units at three sites
- Overlook kitchen, operations, purchase, housekeeping, sales
- Monitoring daily consumption, footfalls
Banquet Manager
Vivanta by Taj, Blue Diamond
01.2011 - 05.2012
- Sole Incharge of Banquet Sales and Operations with 2 Banquet Halls, Lounge, 2 Boardrooms, Poolside and Garden Court (Open Air Venue)
- Increased the revenue with constant focus on sales- YTD Positive Variance of 1 crores
- Redesigned quotation formats, with extensive detailing and packages similar to competition
- Introduced changes in setups, service styles, staffing
Manager
Mystic Masala-Vivanta by Taj-Blue Diamond
05.2010 - 12.2010
- 64 Covers Specialty Indian Restaurant serving North Indian and Peshwai Cuisine
- Exceeding sales budget for the year
- Increase in market share with non-resident dining programme
- Average covers per day 25% over the budget, YTD
- Sales 15% over the budget, YTD
- Successfully implemented Innovations in the outlet- Maharashtrian Thali, Spice Display
Outlet Manager-Marwar-Coffee Shop
Taj Hari Mahal
02.2009 - 12.2010
- Complete In-charge of operations of 116 covers Coffee Shop with Revenue of 3.5 crores for the financial year
- Revenue-Coffee Shop-25% over budget
- Increasing market share with high non-resident income
- Introduced more application of computers for day to day operations
- Solely responsible for devising the movie channel that is shown in guest rooms in Taj Hari Mahal
Banquet Manager
Taj Hari Mahal
01.2010 - 04.2010
- Overall Incharge of banquets with business of 2.5 crores for the year
- Ensure smooth operations of all outlets
- Supervise, Monitor and direct all outlet operations
- Meeting all guests
- Co-ordinate with tour leaders for menu, itinerary
- Conduct daily briefing of the staff
Hotel Operations Management Trainee
06.2008 - 02.2009
- Worked with total dedication & commitment in all F&B outlets
- Started as hands-on operations- Steward and Supervisor Responsibilities
- Worked in Coffee Shop, Bar, In Room Dining, Mystic Masala, Banquets
- Assisted the restaurant managers in their day-to-day work
TULLEEHO
05.2007 - 01.2008
- Supervising bar and promotions in leading outlets of Mumbai
Education
B.SC Hotel management - undefined
IHM
School - Science
KV
Fort WilliamICSE - undefined
Don Bosco
LiluahSkills
Food and Beverage Positioning
Branding
Marketing
Budgeting
P&L Management
Revenue Optimization
Cost Optimization
Operations Management
Catering Sales
Training
Hygiene Practices
ISO Auditing
Extra-Curricular Activities
Captain of the Hotel Cricket team at Novotel Guwahati from 2018-2019. Won Chess, Table Tennis championships at ibis Pune and Table Tennis championship at Taj Pune. Secured awards in academics, sports, quizzes throughout school days. Represented school at competitions for creative writing. Worked in Dubai Air Show 2007. Recognized by the General Manager of Taj Blue Diamond, Pune for Banqueting at Commonwealth Youth Games as a Management Trainee. Research project entitled: Impact of promotion companies on the growth in sales of alcohol in leading beverage outlets of Mumbai.
Father's Name
Mr. Amod Kumar Jha
Personal Information
- Date of Birth: 03/10/87
- Marital Status: Married
Major Accomplishments
- Successfully completed India Executive Leadership Programed (IELP) for potential General Managers., 2017
- Certified as PAN India Trainer for enhancing Guest and Employee Engagement., 2019
- Created Multiskilling Project recognized at Singapore Regional Office.
- Secured 1st rank in Certified Auditor programme held at Nashik.
- Responsible for devising SOP's for 14 ibis hotels PAN India., 2017
- Awarded as the Food and Beverage Manager of the year by AccorHotels., 2016
- Awarded for No.1 on Social Media Recognition at Novotel Guwahati., 2018
- Department of the Year award at ibis Pune., 2015
- Hospitality Person of the Year., 2016, 2018
- Handled responsibilities outside job role consistently., 2011-2018
- Process Trainer - Loyalty Audit, Brand Standards Rollout., 2016
- Successfully completed Train the Trainer program at Taj and Accor Hotels.
Timeline
Director Food and Beverage
Novotel Hyderabad Airport
11.2023 - Current
Director Food and Beverage
Holiday Inn Mumbai Airport
11.2022 - 11.2023
Director Food and Beverage
Radisson Blu Nagpur
02.2022 - 11.2022
Food and Beverage Manager
Novotel Pune
09.2019 - 02.2022
Food and Beverage Manager
Novotel Guwahati
05.2017 - 09.2019
Food and Beverage Manager (Kitchen and F&B Service)
Ibis Pune
02.2014 - 04.2017
Unit Manager
Eon IT Park-Panchshil Mayur
05.2012 - 01.2014
Banquet Manager
Vivanta by Taj, Blue Diamond
01.2011 - 05.2012
Manager
Mystic Masala-Vivanta by Taj-Blue Diamond
05.2010 - 12.2010
Banquet Manager
Taj Hari Mahal
01.2010 - 04.2010
Outlet Manager-Marwar-Coffee Shop
Taj Hari Mahal
02.2009 - 12.2010
Hotel Operations Management Trainee
06.2008 - 02.2009
TULLEEHO
05.2007 - 01.2008
B.SC Hotel management - undefined
IHM
School - Science
KV
ICSE - undefined
Don Bosco